Honeywell Lead Customer Experience Specialist 

Romania 

40867945

Maintain outmost proficiency in English language while handling customer inquiries.

Provide support to all customers requests from EMEA/AP/AMER region.

Timely processing of service requests from all the case queues and assigning them to technicians within SLA.

Become an expert in Salesforce and InContact telephonic tool.

Ability to handle customers calls from AMER /AP/EMEA region.

Bachelor’s Degree.

Preferred minimum 3-year experience in the Customer Services field, preferably with expertise in SAP or/and Sales Force.

Customer-oriented and action-oriented, self-motivated, with good communication skills in English.

Ability to interact with a wide variety of customers in different countries.

3 + 2 hybrid work arrangement to support your work-life balance.

Enjoy 25 vacation days per year, plus extra days off for life's special events.

We provide meal vouchers and other flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers).

Medical Insurance Plan paid by the company.

Comprehensive induction, ongoing training and development to set you up for success.