Microsoft Support Engineering Manager – Windows Commercial 

Japan, Chiyoda 

402100561

Requirements

• 7+ years operational excellence, delivery management, account management, sales, or vendor management experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 5+ years operational excellence, delivery management, account management, sales, or vendor management experience.
• 3+ years experience of managing people.

Desirable Experience

• Strong customer service, communication, and interpersonal skills
• Ability to set and communicate team and individual goals and communicate strategy, tactics and behaviors required to achieve those goals.
• Flexibility and ability to adapt to ambiguous and changing situations
• Ability to manage high pressure situations

Language Qualification

• Japanese Language: fluent in reading, writing and speaking.
• English Language: confident in reading and writing; moderate spoken English skills

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.