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Microsoft Support Engineering Manager – Windows Commercial 
Japan, Chiyoda 
402100561

11.06.2024


Requirements

  • 7+ years operational excellence, delivery management, account management, sales, or vendor management experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 5+ years operational excellence, delivery management, account management, sales, or vendor management experience.
  • 3+ years experience of managing people.

Desirable Experience

  • Strong customer service, communication, and interpersonal skills
  • Ability to set and communicate team and individual goals and communicate strategy, tactics and behaviors required to achieve those goals.
  • Flexibility and ability to adapt to ambiguous and changing situations
  • Ability to manage high pressure situations

Language Qualification

  • Japanese Language: fluent in reading, writing and speaking.
  • English Language: confident in reading and writing; moderate spoken English skills

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.