Cisco Success Program Apprentice 

Brazil, São Paulo, São Paulo 

383903405

Applications are accepted until further notice.

Please note this posting is to advertise potential job opportunities.This exact role may not be open today but could open in the near future.

a strong desire

During your Apprenticeship you will:

• Assistin managing projects to achieve customer business outcomes, focusing on both transactional and subscription-based services.
• Help integrate customers into digital experiences tailored to their needs, promoting product engagement.
• Support the execution of Success Program initiatives by using digital tools and coordinating with internal and external teams to overcome customer adoption challenges.
• Evaluate customer engagement to prioritize support and enrollment in Success Programs.
• Aid in prioritizing and coordinating customer events, delivering content as needed.
• Contribute ideas tooptimizeteam processes and solutions.
• Work with Cisco internal teams, sales, and partners to drive customer adoption and growth within the designated region.
• Monitor and manage customer engagement and progress through digital platforms and live interactions.
• Collaborate on planning and executing customer events and webinars, managing participation for targeted customers.
• Address customer risks byleveragingtools and programs to guide them through the customer lifecycle.
• Assistas a support consultant, understanding customer strategies and providing guidance
• Help build relationships with key customer stakeholders and support decision-making processes.
• Serve as an encouraging contact point for customers and internal teams, helping to coordinate solutions and communicate customer needs.
• Learn about and help streamline customer support processes in collaboration with team members and external parties.

Who You Are

• for technology and administration.
• Strong analytical and technical problem-solving skills
• Demonstrated continuous and self-guided learning in a technology field
• Ability to multi-task, work in a dynamic team environment, and work independently

Minimum Qualifications

• pursuing a high school diploma or higher.
• Legally authorized to live and work in the country for which you are applying, without the need for visa support or sponsorship.
• Basicproficiencyin English.

“old” (40 years strong) and only about hardware, but

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)