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AppsFlyer CUSTOMER SUCCESS MANAGER 
Brazil, São Paulo, São Paulo 
407683573

21.12.2024

What you'll do:

  • Become an in-house expert in AppsFlyer’s product - both business and technical use cases and stay up-to-date on product releases and new features
  • Use your understanding of the AppsFlyer product to quickly identify, escalate, and solve complex technical problems
  • Build deep business relationships by continually WOW-ing our customers through exceptional support and service
  • Provide training and education on our products and new features through demos, webinars, and both virtual and on-site training
  • Invite, facilitate, and document customer product ideas and feedback to the AppsFlyer Product and R&D teams
  • Host Executive Business Reviews with key stakeholders to share wins, industry best practices, and impact on customer outcome
  • Have a commercial mindset and identify upsell opportunities
  • We are working in a hybrid working model and work from the office Monday - Wednesday

What you have:

  • 3-5+ years of experience as a Customer Success Manager in SAAS companies or related roles
  • Web marketing and digital advertising experience & mobile experience is a big advantage
  • Technical background and analytical experience
  • Advanced proficiency in written and spoken English
  • Thrives in a fast-paced & dynamic work environment
  • Ability to work from the office in a hybrid working model

Bonus Points:

  • Product management sense/familiarity
  • Technical background on SDKs, APIs, SQL, Mobile App Tracking


Oren Kaniel, CEO