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Microsoft Customer Success Account Manager 
Brazil, São Paulo, São Paulo 
482152667

09.07.2024


Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 2+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
Fluency in Brazilian Portuguese and advanced English.

Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
1+ year(s) relevant work experience within customer industry.
Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 5+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.

· Project Management Institute (PMI) or equivalent Project Management certification.

· Prosci or equivalent certification