AppsFlyer CUSTOMER SUCCESS MANAGER 

Brazil, São Paulo, São Paulo 

407683573

What you'll do:

• Become an in-house expert in AppsFlyer’s product - both business and technical use cases and stay up-to-date on product releases and new features
• Use your understanding of the AppsFlyer product to quickly identify, escalate, and solve complex technical problems
• Build deep business relationships by continually WOW-ing our customers through exceptional support and service
• Provide training and education on our products and new features through demos, webinars, and both virtual and on-site training
• Invite, facilitate, and document customer product ideas and feedback to the AppsFlyer Product and R&D teams
• Host Executive Business Reviews with key stakeholders to share wins, industry best practices, and impact on customer outcome
• Have a commercial mindset and identify upsell opportunities
• We are working in a hybrid working model and work from the office Monday - Wednesday

What you have:

• 3-5+ years of experience as a Customer Success Manager in SAAS companies or related roles
• Web marketing and digital advertising experience & mobile experience is a big advantage
• Technical background and analytical experience
• Advanced proficiency in written and spoken English
• Thrives in a fast-paced & dynamic work environment
• Ability to work from the office in a hybrid working model

Bonus Points:

• Product management sense/familiarity
• Technical background on SDKs, APIs, SQL, Mobile App Tracking

Oren Kaniel, CEO