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Key Responsibilities:
- Support software platforms by addressing user questions and problems, ensuring performance, availability, reliability, and access control.
- Monitor alerts, participate in change management processes, and document application changes.
What you'll bring:
Qualifications:
- Proficiency in software support and troubleshooting, with a strong understanding of performance monitoring and access control.
- Excellent project management skills, with the ability to prioritize and meet deliverables and timelines.
- Experience with ServiceNow and Grafana nice to have.
- Curiosity and courage to support innovation and intelligent risk-taking.
- Demonstrates servant leadership qualities, with humility, self-awareness, and integrity.
- Champions and aligns with company values, promoting a culture of accountability, corporate social responsibility, and sustainability.
Minimum Qualifications...These jobs might be a good fit