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Walmart USA Systems Administrator System Infrastructure United States, Arkansas, Bentonville 250617579
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What you'll do:
Responding to customer support tickets via phone, chat, or email and providing timely resolutions to their technical issues.
Installing, configuring, and troubleshooting hardware and software systems to resolve technical issues.
Imaging workstations, preparing, and shipping IT equipment, and providing login & equipment support for new hires that are joining the company.
Developing and maintaining technical documentation, procedures and processes related to help desk support.
Collaborating with other IT professionals to resolve complex technical issues that may require cross-functional expertise.
What you'll bring:
Strong technical proficiency in operating systems, hardware, software, and other IT devices
Excellent problem-solving, analytical, and team-working skills
Customer-oriented and cool-tempered
Ability to work under pressure and adapt to frequent changes
Attention to detail and ability to multi-task is a must
Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
608 SW 8TH ST, BENTONVILLE, AR 72712-6207, United States of America
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