What you'll do:
- Install operating systems, application and driver updates or patches
- Identify hardware failures and facilitate repairs or replacement
- Account issues and access requests
What you'll bring:
- Provide exceptional customer service
- Ability to multitask and thrive in a fast paced environment
- Strong technical support experience with Windows or Apple devices
- Familiarity with Service Now Incident creation or similar tools
Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Hardware assembly, maintenance, or support, Information technology or related field within the past 5 years, Project Design, Troubleshooting and code analysis, Working with common programming languages (for example, C++, Pearl, Visual Basic), Working with TeamForge Associates: Computer Science, Associates: Information Technology
805 SE MOBERLY LN, BENTONVILLE, AR 72712, United States of America