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Analyzing the functionality of salesforce platform
Performing User Acceptance Testing (UAT) to validate the software against the business requirements
Determining operational objectives by analyzing and documenting business functions; gathering information; evaluating output requirements and processes
Construct workflow charts and diagrams; studying system capabilities; writing specifications
Recommending controls by identifying problems; writing improved procedures
Your day to day
Developing process frameworks, deployments and automation in salesforce and related salesforce tools, such as Conga, Copado, Quip and more.
Fully understand and facilitate the business operations/processes underlying current SFDC implementation and offer solutions to improve functionality
Perform SFDC and GBQ/SQL data extraction, manipulation, processing, and analysis
Cross functional role offering administrative & data analysis support with capacity to lead and drive projects for project and system enhancements Skillset and Experience
Supporting and working with additional tools such as Five9, Gong, Pardot, LeanData, CPQ, CRM Analytics, and multiple SFDC instances
What do you need to bring-
Salesforce Admin 201 Certification Required / Salesforce Admin background.
4+ years of exposure with Apex, including classes, triggers, extensions, asynchronous processing, and unit testing, Flows.
Demonstrated knowledge with Copado deployment (Certification stronglydesired).
Demonstrated knowledge of when to leverage declarative solutions over Apex & Lightning Web Components.
Ability to problem solve, triage, and troubleshoot complex Salesforce Implementations and interpersonal communication skills
Experience with contract and content management tools such as: Conga, CPQ, Quip, Gainsight, and more.
Ability to multi-task and manage multiple priorities at once
Highly organized and detail-oriented
Strong analytical skills
Strong oral/verbal and written communication skills to clearly present key issues and recommend actions
Ability to learn and support new systems.
Any general requests for consideration of your skills, please
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