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JPMorgan Transactions Supervisor Philippines, Quezon City 368256518
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Primary responsibilities will include:
- Ensuring all work is processed within assigned service levels and meets Legal/Compliance requirements.
- Partnering with Management to identify and implement process/procedural enhancements.
- Managing department costs within assigned budget.
Department responsibilities will include:
timely manner.
- Identify any gap in processes and update procedures as required by system and/or process improvements.
- Complete goal setting, development plans and annual reviews for reporting staff on a timely basis
- Ensure adherence to operating procedures, legal and compliance regulations and IT Policies to minimize risk
- Resolve complex issues and exception items
- Oversee department projects and introduce new procedures to the staff
- 2+ years of leadership experience required.
- Proven ability to evaluate employee performance
- Ability to manage multiple priorities and meet strict deadlines.
- Ability to partner with internal and external clients or contacts
- Strong verbal and written communication skills
- Exhibit strong problem-solving, delegation and decision-making skills.
- Strong organization, prioritization and time management skills
- Demonstrate ability to understand, follow, and break down highly complex processes and procedures.
- Display a high sense of urgency.
- Demonstrate ability to work independently and prioritize tasks
- Excellent attendance and performance record
- Intermediate level knowledge in Excel, Word and PowerPoint
- BA or BS degree preferred
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