Job responsibilities
- Partners with the Senior Product Manager to manage consumer onboarding and transaction risk for an innovative merchant payment service enabled by Biometrics
- Collaborates with Merchant Acquiring risk teams to achieve business objectives
- Coordinates with the Customer Support Product Managers on risk surveillance and risk management
- Stays informed of industry regulations, best practices, and compliance requirements
- Reviews biometric risk performance to continuously improve the biometric solution
- Supports the development of our product strategy and roadmap
- Collects and analyzes metrics on product performance to inform decision-making
- Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
- Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
- Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
Required qualifications, capabilities, and skills
- 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
- Developing knowledge of biometrics-based user authentication
- Developing knowledge of risk management practices for consumer account onboarding and transaction processing
- Developing knowledge level of the product development life cycle
- to product life cycle activities including discovery and requirements definition
- Demonstrate emerging knowledge of data analytics and data literacy
Preferred qualifications, capabilities, and skills
- Excellent verbal and written communication skills for internal and external coordination and stakeholder engagement
- Familiarity with Customer Self Service solutions
- Experience with new business impact and risk analysis
- Knowledge of payment systems including payment terminals, authentication, and authorization etc.