JPMorgan Omnichannel Senior Product Associate - Payments 

United States, Texas, Plano 

862574138

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Contribute and maintain a product roadmap for Omnichannel solutions, ensuring alignment with overall company and organizational strategy
• Communicates updates and progress to stakeholders and management
• Works with cross-functional teams to translate customer needs into requirements and solutions
• Stays informed on industry rules and regulations: Card Brand, PCI as well as Corporate Controls and Risk Management

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Strong knowledge of acquiring, payments processing and payments
• Demonstrated experience in bringing products and features to market
• Experience working in large, complex, cross-functional organization with global teams

Preferred qualifications, capabilities, and skills

• Excellent verbal and written communication skills
• Technical knowledge of application development and systems design
• Experience with influencing change and challenging the way things are done