IBM Brand Technical Specialist - Entry Level Program Jan 

Canada, Ontario, Toronto 

343280213

A Brand Technical Specialist role within IBM means you’re providing clients with the heartbeat of their digital enterprise. A subject matter expert on a solution that’s secure, reliable, scalable, sustainable, and can integrate with hybrid cloud and AI, you’ll be co-creating with colleagues and clients to deliver the engine that sits at the centre of their digital transformation’s success.Your Role and Responsibilities

Your primary responsibilities will include, but not be limited to:

• Building Credibility and Trust: Through consultative methods at all levels, both internally and externally, to facilitate the closure of highly complex deals.
• Developing Proposals: Build propositions for clients to grow their businesses by solving strategic and tactical business problems with IBM’s proven technology solutions.
• Delivering Proof of Concepts: Deliver proof of concepts and simplify complex technical subjects for client education.
• Defining and Detailing IBM Solutions: Design feasible IBM solutions that complement and enhance clients’ existing tech stacks.
• Sales Prospecting: Apply IBM’s sales methodology to identify new clients and opportunities for expansion with existing clients through multiple channels (email, phone, video creation, social media) – this includes a considerable amount of cold calling.
• Supporting Teams for Sales Opportunities: Provide support to your team of Business Development and technical colleagues to identify and create up-/cross-sell opportunities within your assigned territory.

To be successful in this role, you will need:

• Confidence to contact and engage potential new customers and deliver an elevated experience.
• Motivation to achieve sales, business objectives and high client satisfaction.
• Aptitude to utilize selling technologies to network, engage clients, and identify new business opportunities.
• Embrace curiosity and a growth mindset.

You may work with any of the following technologies: Analytics, Artificial Intelligence, Automation, Cloud, Security, Sustainability, or Systems Hardware.

Required Technical and Professional Expertise

• Technical Education: B.S. or M.S. in Computer Science, Data Science, Engineering, Information Systems, or equivalent technical experience.
• Client Focused: Asks open-ended questions and understands needs to address business challenges.
• Tech Savvy: Conversant about technology, latest industry trends and how it is being applied to address business challenges.
• Team Player: Demonstrates team collaboration and can navigate different communication styles.
• Excellent Communication Skills: Possess verbal, written, and interpersonal skills that are engaging, compelling and influential.
• Self-Starter: Motivated to work with clients and can lead projects independently.

Preferred Technical and Professional Expertise

• Programming coursework or experience a plus.
• Prior work experience in client sales or service.