JPMorgan Human Resources Service Delivery Analyst 

Taiwan, Taipei, Taipei 

341836751

Job responsibilities

• Responsible for employee lifecycle operations
• Responsible for delivering company & statutory benefits and payroll, including supporting activities in relation to end to end benefits administration
• Responsible for manual payroll inputs and final pay processing of employees which covers handling of final pay and retirement releasing operations
• Initiate process enhancements, transformation, and digitization
• Responsible for the periodic regulatory reporting requirements and processing of statutory invoice payments including coordinating with external vendors regarding work permit application of foreign hires and employees
• Prepare monthly reports/metrics/scorecard, and handle case management and employee inquiries/concerns
• Manage and assist in ad-hoc projects and assignments as needed as part of process/procedure/functional enhancements, including support for various HR initiatives as needed

Required qualifications, capabilities, and skills

• Bachelor’s degree and 3 - 5 years of working experience and specializing in Payroll and/or Company & Statutory Benefits Administration
• Good at data analytical and PC skills such as Excel, PowerPoint etc.
• Good verbal and written communication in English.
• Self-Starter, with good time management skills who is able to organize and prioritize their workload, and manage multiple priorities in parallel also meet deadlines
• Well-versed in Taiwan Employment Ordinance, taxation, mandatory social insurance and related ordinances;
• With effective multi-tasking ability, project management skills
• Can work independently with minimal supervision using critical thinking and problem solving skills

Preferred qualifications, capabilities, and skills

• Total work experience of 6-8 years in related field
• Previous exposure in sizable companies or professional firms will be an advantage
• Extensive experience in statutory regulatory reporting requirements