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Netflix Manager Department Assistants - UCAN United States, California, Los Angeles 278966297
28.03.2024
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In this role you will:
- Oversee the US/Canada (UCAN) Department Assistant program, which is comprised of over 30 Department Assistants (local and remote) and 2 Managers, responsible for delivering world class customer experiences
- Collaborate with cross-functional teams, including peer leaders within regions (LATAM, EMEA, and APAC), Talent Acquisition, Human Resources, business leaders and other business units, to ensure seamless integration of operations, program management, and sustained alignment of roadmap with strategic goals
- Help drive transformational programs to enhance capabilities and support organizational evolutions
- Influence and collaborate with senior leadership; build and maintain a strong and efficient communication channel with stakeholders at all levels, focusing on key messages tailored to audience and needs
- Serve as a subject matter expert in scaled operations, providing guidance and support to internal teams and stakeholders
We want someone who has:
- A Bachelor's degree in business administration, human resources, or a related field
- A minimum of 5 years of people leadership, with small to medium size teams under remit, in an operations-related function
- Strong knowledge of administrative/production assistant best practices, tools, and technology, with a proven track record of driving operational excellence and scalability
- Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with cross-functional teams and senior leadership. In particular, outstanding capacity to tailor messages to audiences, and to simplify the complex
- Strong analytical and problem-solving skills, with the ability to identify and assess operational challenges and develop effective solutions
- High degree of professionalism, integrity, and ethical decision-making
- Ability to adapt to a fast-paced, dynamic work environment and manage multiple priorities and deadlines
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $170,000 - $420,000.
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