Netflix Team Lead Department Assistants 

Mexico, Mexico City, Mexico City 

938968945

Responsibilities

• Ensure seamless day-to-day operations through proactively managing and coordinating executive business activities.

• Operational Oversight: Manage program operations, ensuring effective support for executives and staff, especially in complex assignments. Coordinate across departments to maintain seamless operations aligned with organizational goals.

• Performance Metrics: Establish and monitor OKRs, KPIs, and SLAs to drive efficiency, particularly for complex tasks. Use these metrics to ensure the team remains focused and adapts quickly to changing conditions.

• Workload Management: Ensure balanced workload distribution, matching complex assignments with appropriate skills to prevent burnout and maximize productivity.

• Task Tracking and Process Evaluation: Implement systems to track task completion and conduct regular process evaluations to eliminate inefficiencies and enhance effectiveness.

• Stakeholder Feedback and Collaboration: Gather feedback to adjust services and build strong stakeholder relationships. Facilitate collaboration on complex projects to align efforts with organizational objectives.

• Continuous Learning and Performance Enhancement: Promote skill development and personalized coaching to boost performance, crucial for tackling complex assignments.

• Leadership and Culture: Lead by example, fostering a culture of inclusivity and respect, and ensuring a supportive environment for managing complex tasks.

Skills and Abilities

• Leadership and Management: Lead diverse teams and oversee operations effectively.

• Strategic Planning: Develop and implement roadmaps to achieve strategic goals.

• Analytical Skills: Use data to drive efficiency and monitor key performance metrics.

• Communication and Collaboration: Engage stakeholders and build partnerships.

• Problem-Solving: Resolve complex assignments and anticipate challenges.

• Project Management: Manage tasks and processes efficiently.

• Innovation: Adopt new tools and methods to enhance operations.

• Coaching and Development: Foster continuous learning and skill enhancement.

Qualifications

• +7 years experience as an Administrative assistant, executive assistant, or other related roles.

• Solid experience in operations-related fields, with the ability to connect day-to-day activities to broader strategic objectives

• Excellent communication and interpersonal abilities to convey information clearly, concisely, and professionally to executives and stakeholders

• Proven expertise in prioritizing and managing multiple complex tasks and projects simultaneously

• Skilled at analyzing complex situations, identifying root causes, and developing effective solutions

• Ability to thrive in a fast-paced and dynamic work environment

• Experience leading teams or mentoring other team members

Job is open for no less than 7 days and will be removed when the position is filled.