In this role you will:- Lead downstream solutions for creative launch while managing global workflows in partnership with the team and key stakeholders.
- Bring a solution-first resolution approach and be accountable for implementation.
- Partner with vendors and cross-functional teams to identify, optimize, and execute workflows that support quality output and efficiency initiatives for media operations.
- Own intake and guidance for new regional programs and projects related to key objectives, including expansion of creative formats, varied media channels, and repeatable launch tasks.
- Manage vendor workflow definition, training, monitoring, and escalation resolution.
- Model best-in-class project management with communication of milestones, roadblocks, optimization, and key learnings.
- Contribute to measurement methodology and operational frameworks that scale operational excellence.
- Continuously evolve our business process outsourcing engagement model with partners while evaluating tooling solutions and tradeoffs with Engineering.
- Leverage data and user insights to drive decision-making for new and existing work streams that deliver sustainable, high impact solutions to stakeholders.
- Advocate, understand, and communicate the .
The ideal candidate has:- 5+ years of Marketing & Social Media, Ad Operations, Entertainment Ad Tech, and/or Media Operations experience with applied project management methodologies and certifications.
- Strengths building cross-functional relationships, developing insights, and managing projects while articulating progress and success.
- Delivered highly effective solutions for media management by incorporating tooling, User Experience Testing (UAT), and vendor partnerships.
- Deep understanding of media platforms and formats, with an appetite for continuous improvement.
- Aptitude in the application of social media systems to meet security and launch challenges.
- Experience in international environments, and knowledge of local languages a plus.
- Mastered simplifying complexity, managing large sets of assets, and distributing with precision.
- A data-driven approach to problem-solving and analysis; managing accountability for deliverables.
- Propensity towards optimization, quality assurance and defined objectives.
- Driven partnerships for tooling and workflow implementation, including issue resolution and end-to-end analysis.
- Identified and resolved advanced technical issues across internal/external toolsets, adeptly troubleshooting with key partners.
- Demonstrated ability to operate effectively in ambiguity and willingness to pivot as needed.
- Excellent verbal and written communication skills and exceptional attention to detail.
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top-of-market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $170,000- $360,000.