Capital One Sr Manager Strategy Operations 

United States, Virginia, Arlington 

206955517

Center 1 (19052), United States of America, McLean, Virginia Sr. Manager, Strategy Operations

Responsibilities:

In this role, you will build and lead the innovative design and implementation of processes to attract and develop talent, including project staffing and overall career support for junior-level talent. You will work on a cross-functional team partnering closely with Strategy leadership, HR, and the Head of Strategy Operations. Responsibilities include:

• Managing consultant staffing processes in partnership with group leadership to strategically design consulting project teams that deliver high business impact and best-in-class associate development outcomes

• Collaborating with group leadership and with teams throughout the Capital One Enterprise to facilitate short-term rotation opportunities for Strategy associates

• Counseling consulting associates on full career trajectory – from on-boarding, to learning and development, to career growth and advancement

• Creating, in partnership with Strategy HR Business Partners, an enduring process to manage talent mobility

• Working with HR to own continuous feedback process and reviews, ensuring that all associates have clarity on their career development

• Developing and implementing talent management systems and processes that meet the long term development needs of the associates and the business

• Forecasting talent and hiring needs via headcount modeling

• Supporting general operations of the Corporate Strategy group as a member of an interdisciplinary team that oversees a range of functions, including communications, events, planning, special projects, etc.
  

The skills you bring:

• Strategic and analytic orientation: A proven track record of problem solving based on analytics. Conceptual thinking skills must be complemented by experience with data-backed decision making

• Proven ability to build strong, trusting relationships with associates at all levels. Ability to influence executives to partner in driving our strategic talent agenda

• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Strong facilitation, negotiation and mediation skills; ability to drive to consensus

• Strong business judgment, influencing skills, leadership and integrity

• Strong project management and organizational skills. Meticulous attention to detail

• Highly motivated, self-starter that can work autonomously and can independently take initiative within ambiguous situations

• Passion for coaching and developing a highly-engaged, diverse team of associates

• Ability to indirectly lead moderate to large cross-functional teams to drive complex projects and programs by providing strategic direction

• Proven ability to handle highly sensitive issues with discretion

• Clear results orientation: display an intense focus on achieving both short and long-term goals; should be able to drive and execute an agenda in an uncertain and fluid environment

• Successful track record of thriving in a fast-paced, entrepreneurial and highly dynamic environment, particularly experience working with and on project-based teams; Previous consulting experience is a plus
  

Basic Qualifications:

• Bachelor’s Degree

• 3+ years of experience working with qualitative and quantitative data

• 3+ years of experience in project or process management

• 5+ years of client-facing experience, consulting experience OR a combination
  

Preferred Qualifications:

• 5+ years of experience in professional development

• 5+ years of experience in Human Resources or Human Capital Consulting

• Professional Human Resources Certification or Senior Professional Human Resources certification or coaching certification

• 8+ years of client-facing experience or consulting experience OR a combination

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.