Ebay Sr Manager Trust Strategy Operations 

United States, Utah, Salt Lake City 

709037319

What you will accomplish:

• End-to-end strategy & execution ownership: Develop and implement the customer review policy strategy.

• Influence senior leadership: Build and deliver high impact analysis and presentations to secure approval and/or resources from senior Business, Product and Trust leaders.

• Stakeholder management: Establish and maintain relationships with key partners including product, legal and tech teams.

• Seller engagement: Regularly connect with sellers to capture feedback and insights to incorporate into policies and processes.

• Communicate policies: Enhance the way eBay communicates our customer review policies to sellers, including improving external policy information and seller communication.

• Run the business:

What you will bring:

• Experience: 7-10+ years of relevant experience in e-commerce, trust & safety, strategy & operations, management consulting or related field.

• Strategic vision and tactical action: Structured thinking with an ability to navigate between high-level strategy and tactical project execution, balancing big-picture vision with near-term priorities.

• Analytical and problem-solving skills: A bility to analyze and size complex situations, identify critical issues, and develop effective solutions in a dynamic business environment. Comfortable working closely with data & analytics teams.

• Strong communication and interpersonal abilities: Excellent verbal and written communication skills, with the ability to clearly convey policy changes and decisions, as well as collaborate with various partners.

• Attention to detail:

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