Ebay Manager Trust Strategy Ops eBay Live 

United States, Utah, Salt Lake City 

890842413

What you will accomplish:

• Strategy Development: Partner with the Live Business Unit, Trust domain experts and cross functional partners to develop end-to-end Trust strategies specifically for the live commerce environment.

• Policy Creation & Enforcement: Create and enforce policies related to user conduct, transactions and post transaction experiences on the platform. Identify and monitor potential risks within the live commerce ecosystem. Enhance standard operating procedures to ensure policy compliance and operational efficiency.

• Performance monitoring: Establish and track key performance indicators (KPIs) providing regular updates and actionable insights to leadership. Conduct data-driven analysis to identify trends and areas for improvement.

• Influence Senior and Cross Functional Leadership: Build and deliver high impact analysis and presentations to secure approval and/or resources from senior Business, Product and Risk leaders.

What you will bring:

• Experience: 3-5 years of relevant experience in trust & safety, strategy & operations, strategic program management, or related field. Experience in Live shopping or social commerce a plus.

• Analytical and Problem-Solving Skills: Ability to analyze and size complex data, identify critical issues, and develop effective solutions in a dynamic business environment. Experience with SQL is a plus.

• Attention to Detail: Meticulous attention to detail with exceptional organizational skills, ensuring accurate policy application, a full understanding of end-to-end business impacts, and efficient management of run-the-business workflows.

• Process Improvement: A continuous improvement mindset with a track record of identifying inefficiencies and implementing innovative process enhancements to increase productivity and drive operational excellence.

• Strong Communication and Interpersonal Abilities: Excellent verbal and written communication skills, with the aptitude to clearly convey policy changes and decisions, as well as collaborate with various stakeholders.

The base pay range for this position is expected in the range below:

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