SAP Private Cloud Operations Senior Specialist 

Bulgaria, Burgas 

170645318

WHAT YOU'LL DO

• Prepare contract documents to start changes in consumption of infrastructure, software licenses, and services as required by the customer.
• Prepare monthly Balance Statements and manage Fund balances.
• Reviewing incoming inquiries and perform calculations checking against contractual documents and consumption records.

• Be dedicated point of contact for internal customers for consumption related topics.
• Proactively interacts with other SAP support functions (O2I/ Sales/IT-Support/Commercial, Provisioning, Revenue Recognition).
• Use own initiative to improve processes and drive efficiency in the team.
• Actively contribute to complex cases resolution.
• Create and maintain cluster specific SOP database / Support knowledgebase.

WHAT YOU BRING

• Analytical profile and problem-solving skills with a strong focus on high-quality results.
• Knowledge of SAP systems and it’s usage.
• Commercial Private Cloud knowledge (preferred).
• Advanced Excel knowledge (VBA), Power BI, Outlook, and PPT.
• Knowledge in accounting and controlling, process management and equivalent are a plus.
• Intrinsically motivated, willing to learn and to support team colleagues enthusiastically.
• Quick learner, adaptable, able to use own initiative with excellent attention to detail.
• Enjoy working in a fast-changing environment.
• Excellent communication skills, team player, positive attitude and open to feedback.
• Dedicated to customer success with a strong customer focus.
• Excellent verbal and written communication skills in English language.
• German Language is highly appreciated.

EXPERIENCE

• University degree in Accounting, Finance, Business Administration, Industrial Engineering, Economics, or related fields.
• 5+ years of experience in Finance, Accounting, Controlling or Related Departments.
• Knowledge of SAP support modules and CRM are an advantage.
• Ability to work with globally distributed cross-functional teams.
• Proven track record of execution capabilities for complex topics.
• Proven ability to quickly become an expert in a specific topic while not losing track of the big picture.

Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.

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