Account Strategy & Management
- Develop and implement multi-year account plans to ensure sustainable growth and revenue.
- Identify new opportunities and lead strategies that align with customer goals and Microsoft objectives.
- Build and maintain strong relationships with senior leaders and decision-makers to influence strategic direction.
Customer Engagement
- Deeply understand customer business priorities and industry trends to deliver tailored solutions.
- Act as a trusted advisor, providing insights and innovative ideas that drive digital transformation.
- Expand relationships across the customer organization to maximize impact.
Sales Excellence
- Orchestrate high-impact solutions showcasing Microsoft’s value proposition.
- Drive large, complex deals and ensure execution of strategies that increase revenue potential.
- Anticipate risks, remove blockers, and implement recovery plans to enhance customer satisfaction.
Industry & Competitive Knowledge
- Leverage internal and external networks to stay ahead of industry trends and competitive landscape.
- Use deep knowledge of Microsoft offerings to influence customer capabilities and deliver competitive solutions.
Leadership & Collaboration
- Mobilize and mentor account teams and partners to execute plans effectively.
- Foster collaboration across internal teams and external partners to achieve shared goals.