PayPal Facilities Manager 

Brazil, São Paulo, São Paulo 

119700538

The Facilities Operations Manager is a member of the Facilities Operations team in the Global Real Estate and Facilities department, reporting to the Regional Facilities Manager based in San Jose. This role is responsible for the day-to-day (24 x 7) running of the PayPal facilities located in Sao Paulo. The office supports approximately 250+ HC in 11,000sq ft.

Job Description:

Operational Facilities Management:

Take responsibility and ownership for results, including costs, methods and staffing.

Manage facility maintenance and operations, and coordinate contractors who provide maintenance services and repairs, furniture moves, simple electric projects, painting, cleaning, light construction, and/or exterior cleanup.

Manage all outsourced facilities staff including on-site administrative services (copy services, mailroom services, janitorial, convenience centers and supplies, transport services.)

Efficiently and competitively manage on-site amenities and employee services (food service, meetings and event planning and scheduling etc.)

Vendor Management:

Manage ongoing vendor relationships and services agreements.

Deal with day-to-dayLandlord interaction forour leased properties and leasehold obligations.

Internal Communication and Relationship Management:

Participate in cross-functional meetings to identify growth or change facilities requirements, including resource requirements and timelines. Consistent onsite liaison with all business teams.

Partner with local groups on operations solutions, processes, and reporting requirements.

Communicate regularly and timely with Facility Operations management.

Compliance, Reporting and Documentation:

Maintain documentation on building and greater facilities such as power diagrams, network diagrams, space usage, etc.

Manage the facilities to ensure compliance with corporate, city and industry guidelines and regulations.

Manage and issue monthly and quarterly metric reports against key facility operating metrics utilizing the internal Ops-View tool.

Strategy and Operational Excellence:

Plan and deliver facility cost savings and efficiencies identified as part of the Operational Excellence Global Real Estate and Facilities initiative.

Develop long term facility management strategies for the facilities, developing creative methods to improve operating efficiencies, decreasing operating costs and achieving favorable performance against industry benchmarks.

Drive local and corporate best practices throughout the function to ensure consistent and high quality operations.

Position Requirements

Experience of working within a Facilities Management environment with responsibility for Hard & Soft Services and Standards, SLA’s & KPI’s.

Experience in managing extensive transport program.

Experience with BMS and Work Order systems.

An understanding of commercial contracts and experience of managing agreed Service Levels within budget

Excellent people skills and the ability to communicate professionally at all levels.

The ability to manage a very busy workload efficiently and to priorities key tasks.

A good level of computer literacy and knowledge of key packages to produce reports etc. – MS Word, Excel, PowerPoint, Project.

Ability to manage small fit out projects and participate in overseeing large projects work.

A good knowledge of Building Services, Mechanical, Electrical, HVAC.

Good financial experience, planning, managing and controlling cost.

Previous experience in a customer oriented role would be a distinct advantage.

Experience of working within a high pressured dynamic environment.

Excellent written and verbal communication skills in English.

A minimum of 8 years of experience in similar position.

Education
Bachelor’s Degree or Equivalent

Our Benefits:

Any general requests for consideration of your skills, please