Amazon SAP Data & Operations Support Center 

Belgium, East Flanders 

992709773

DescriptionKey job responsibilities
Ensure proper handling of assigned requests. These requests encompass a broad range of activities:
• ERP Article Data Management: Handle the creation of ERP articles for both commercial (BUY) and MAKE components. Conduct thorough data cleaning to ensure orders are correctly routed to the appropriate individuals and no information is lost in the process.
• ERP Bill of Materials (BOM) Management: Oversee the translation of Bills of Materials from Product Lifecycle Management (PLM) to ERP systems. This includes not only initial translations but also ongoing updates to reflect any changes made in the PLM system, ensuring consistency across platforms.
• ERP Demand Management: Take charge of creating and maintaining accurate demand for articles within the ERP system. This involves ensuring that all demand entries are associated with the correct dates, providing a reliable basis for inventory and production planning.
• ERP Business Partner Data: Manage the creation and maintenance of data for various business partners within the ERP system. This encompasses manufacturers, suppliers, customers, and other relevant stakeholders, ensuring that all necessary information is up-to-date and accurate.
• ERP General Support: Provide comprehensive support for general ERP-related inquiries and problems. This includes identifying the root causes of issues, implementing necessary corrective actions, and offering guidance to users to prevent future occurrences of similar problems.Complexity
In our data management work, accuracy is crucial. Even small mistakes can have big effects on the whole process. It's important to be careful with every piece of information we handle. Luckily, we have systems in place to help catch errors. These built-in checks alert our Data & Operations support team when something doesn't look right. When this happens, it's up to you to investigate. You'll need to look closely at the data, figure out what went wrong, and then fix it. Think of yourself as a problem-solver. You're not just entering data; you're making sure everything runs smoothly. It's an important job that keeps our operations on track. While it can be challenging at times, your attention to detail makes a real difference in keeping our processes accurate and efficient. Additionally, you'll work closely with cross-functional teams to streamline processes and improve procedures, often handling tasks without clear boundaries.
Ambiguity
Managing data in an ERP system can be tricky at times. You might run into situations where the best way forward isn't obvious right away. When this happens, don't worry - it's normal and part of the job. Your role is to dig a bit deeper and find the right solution. This might mean looking up some guidelines, having a chat with your coworkers, or reaching out to someone with more experience. The key is to communicate clearly about what you're unsure of and actively work towards finding an answer. By tackling these unclear situations head-on, you help keep things running smoothly. It also reduces the chance of mistakes that could throw a wrench in our processes. Remember, it's okay not to have all the answers immediately. What's important is your willingness to seek them out and make informed decisions. This approach helps us maintain accuracy and efficiency in our data management tasks. You'll also be expected to translate insights into actionable procedures at the cross-functional team level and provide essential training when needed.
Level of influence & ImpactBasic Qualifications
• Bachelor's degree
• Experience using Microsoft Excel to manipulate and analyze large sets of data
• Experience in working cross functionally across several teams
• Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple stakeholders and responsibilities.Preferred Qualifications
• Experience in working with an ERP system, preferably SAP.
Key job responsibilities
Key job responsibilities
Ensure proper handling of assigned requests. These requests encompass a broad range of activities:
• ERP Article Data Management: Handle the creation of ERP articles for both commercial (BUY) and MAKE components. Conduct thorough data cleaning to ensure orders are correctly routed to the appropriate individuals and no information is lost in the process.
• ERP Bill of Materials (BOM) Management: Oversee the translation of Bills of Materials from Product Lifecycle Management (PLM) to ERP systems. This includes not only initial translations but also ongoing updates to reflect any changes made in the PLM system, ensuring consistency across platforms.
• ERP Demand Management: Take charge of creating and maintaining accurate demand for articles within the ERP system. This involves ensuring that all demand entries are associated with the correct dates, providing a reliable basis for inventory and production planning.
• ERP Business Partner Data: Manage the creation and maintenance of data for various business partners within the ERP system. This encompasses manufacturers, suppliers, customers, and other relevant stakeholders, ensuring that all necessary information is up-to-date and accurate.
• ERP General Support: Provide comprehensive support for general ERP-related inquiries and problems. This includes identifying the root causes of issues, implementing necessary corrective actions, and offering guidance to users to prevent future occurrences of similar problems.
A day in the life
As an ERP Data & Operations support, you’ll manage article creation, BOM translations, demand planning, and business partner data within the ERP system. Your day involves reviewing requests, collaborating with engineering, supply chain, and production teams, ensuring data accuracy, and troubleshooting ERP issues. You'll support procurement, manufacturing, and inventory planning by maintaining clean, reliable data. Regular audits, stakeholder engagement, and process improvements are key to preventing disruptions. By ensuring seamless data flow, you help optimize operations, prevent production delays, and enhance decision-making across departments, making this role essential to business efficiency.

• Bachelor's degree
• Experience using Microsoft Excel to manipulate and analyze large sets of data
• Experience in working cross functionally across several teams
• Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple stakeholders and responsibilities.

• Experience in working with an ERP system, preferably SAP.