:
To ensure customs systems are working correctly and comply with regulations. This role combines technical expertise, project management skills, and knowledge of customs processes.
:
- Develop and implement testing strategy, plans, and timelines aligned with project goals and objectives.
- Oversee the development and execution of testing plans across Market Europe, ensuring consistency with implementation goals and timelines in each market.
- Ensure alignment with Customs operational and Global Customs teams.
- Collaborate with key customs stakeholders to identify system gaps and translate them into requirements.
- Identify, document, and track defects, working closely with development teams to ensure timely resolution.
- Generate and analyze testing reports, metrics, and dashboards to communicate testing progress and outcomes to stakeholders.
- Assist in training end-users and stakeholders, ensuring they understand the system and its functionalities.
- Identify opportunities for process improvements in testing methodologies and practices to enhance efficiency and effectiveness.
- Engage with local experts to analyze the root causes of unexpected results.
- Ensure best practices are applied and guide efforts to track, standardize, and enhance processes during the rollout.
Key Relationships:
- Market Customs teams
- Global Customs
- Europe TRANS4RM team
- Global TRANS4RM team
- Business Process Owners
- Operational business experts
- IT Tech Teams
- SAP Consultants
Knowledge, Skills, and Abilities:
- Familiarity with global logistics and/or customs environments, ERP systems, and data management tools.
- Strong analytical skills to assess system functionality and identify gaps.
- Experience in project management methodologies is a plus.
- Excellent verbal and written communication skills to convey complex information clearly.
- Ability to troubleshoot issues and provide effective solutions.
Requisite Education and Experience / Minimum Qualifications:
- Educated to University level or equivalent experience.
- At least 5 years of working experience in supply chain management / customs business.
- Fluency in English, Written and Spoken.