Philips Clinical Solutions Advisor Specialist CA 

United States 

975583658

Clinical Solutions Advisor and Specialist, CA&D, Fetal Monitoring and Medical Consumables - West
Job Description

CA&D Clinical Solutions Advisor serves as the key ambassador of the Philips CA&D (Clinical Applications and Devices) business, ensuring utmost customer satisfaction with our products. This role requires an exceptional understanding of product functionality and the ability to articulate how these products drive improved clinical outcomes and workflow efficiencies.

Your role:

• You will develop an in-depth understanding of the company's products, including their features, functionality, and how they integrate into healthcare workflows. This will focus on Philips Beltless Solution, Avalon Fetal Monitors, IntelliSpace Perinatal solutions, Alar (low perfusion SPO2 patients), ECG, NIBP Cuffs and SPO2.
• You will deliver comprehensive clinical education to customers, ensuring they are well-versed in the product's capabilities, usage, and benefits. Tailor education sessions to address specific needs and challenges of individual customers.
• You will maintain positive and productive relationships with customers, being a point of contact for their clinical support needs. You will proactively follow up to ensure customer adoption and address any concerns.
• You will interact directly with customers to offer support and address inquiries. Provide remote or onsite assistance, guiding clinicians through procedures, troubleshooting issues, and ensuring optimal product usage. The Clinical support will also drive whole house conversion support onsite ensuring long-term success and satisfaction.
• You will collaborate with customers to analyze their existing workflows and suggest ways in which the company's products can enhance efficiency and effectiveness. Provide recommendations and guidance on integrating products seamlessly into their clinical processes.
• You will work closely with customers to drive greater utilization of our reusable, disposable, and single-patient-use products. Show customers how these products can streamline processes, improve patient care, and increase overall productivity. Formulate clinical strategies that drive expansion of our market share and contribute to the growth of our business.

You're the right fit if:

• You’ve acquired a minimum 3 years of experience with Bachelor's OR minimum 1 year of experience with Master's in areas such as Clinical Applications, Business Development, Clinical Sales, Sales Support, Clinical Education or equivalent.
• Your skills include strong clinical knowledge and understanding of healthcare workflows; excellent communication and interpersonal skills to engage with clinicians and customers effectively; Problem-solving skills to address customer challenges and provide creative solutions.
• You have the ability to work independently and collaboratively, both remotely and onsite; proficiency in utilizing digital tools and software for remote support and communication; and familiarity with relevant healthcare regulations and guidelines. This region consists of the following states: ND, SD, NE, KS, OK, TX, MT, WY, CO, NM, ID, UT, AZ, WA, OR, NV, CA.
• You have a Bachelor's/ Master's Degree in Healthcare related field, Business Administration or equivalent.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. Role will require 75-80% travel.

How we work together

This is a field role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance.

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US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

be provided for this position. For this position, you must reside inwithin commuting distance toND, SD, NE, KS, OK, TX, MT, WY, CO, NM, ID, UT, AZ, WA, OR, NV, CA.