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Citi Group HR Operations Support Specialist 
Poland, Masovian Voivodeship, Warsaw 
843157290

06.05.2025

For this role, we offer

What you'll do:

  • Manage and maintain employee records, both physical and digital, ensuring accuracy, completeness, and confidentiality.

  • Implement and maintain records management policies and procedures in compliance with legal and regulatory requirements.

  • Process requests for information and documentation from HR colleagues and other authorized parties.

  • Conduct regular audits of employee records to ensure compliance and identify areas for improvement.

  • Support HR projects and initiatives related to records management.

  • Contribute to the continuous improvement of records management processes and systems.

What we'll need from you:

  • Proven experience in records management, preferably within HR or a related field.

  • Strong understanding of data privacy and confidentiality principles.

  • Meticulous attention to detail and a commitment to accuracy.

  • Excellent organizational and time management skills.

  • Proficiency in Microsoft Office Suite.

  • Some experience with HR systems (e.g., TETA, Workday, ServiceNow) is a plus.

  • Very good level (min. B2) ofPolish and English languageknowledge (both spoken & written).

  • High School diploma or equivalent.

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

  • Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave

  • Award-winning pension plan,​ multisport, holiday allowance

  • Private Medical Care Program, Group Life Insurance

  • Consideration for annual discretionary bonus

  • Employee Assistance Program

  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

  • Flexible work arrangements to support you in managing work - life balance

  • Career progression opportunities across geographies and business lines; Mentoring Programs

  • Socially active employee communities with diverse networking opportunities


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Operations - Core


Time Type:

Full time

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