Citi Group HR Operations Support Analyst 

Poland, Masovian Voivodeship, Warsaw 

146757842

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Role Overview:

Additionally, the Incumbent serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

What you'll do:

• Perform financial, statistical, and operational studies using analytical skills and knowledge of data analysis tools and methodologies

• Interpret data and results based on the analysis of information and application of professional judgement

• Apply project management to assist operational projects as assigned

• Perform feasibility analysis for significant process changes and partner with business teams to develop process improvements and solutions that help to streamline the operational workflow

• Resolve varied and complex issues using professional judgment, discretion, and business expertise

• Provide informal guidance and training to new and lower level team members, as needed

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made.

What we'll need from you:

• At least 3-4 years of relevant experience

• Proficient in Microsoft Office

• High level knowledge of related to industry standards and practices

• Ability to work unsupervised and adjust priorities quickly as circumstances dictate

• Clear and concise written and verbal communication skills

• Self-motivated and detail oriented

• Proven organization and time management skills

• Demonstrated problem-solving and decision-making skills

• Fluent English (min. B2 level)

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (
2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave

• Award-winning pension plan,​ multisport, holiday allowance

• Private Medical Care Program, Group Life Insurance

• Consideration for annual discretionary bonus

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines; Mentoring Programs

• Socially active employee communities with diverse networking opportunities

Time Type:

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