KLA Field Support Manager - Semiconductor Equipment 

United States, New York 

831143008

PRIMARY RESPONSIBILITY:

Directs the coordination of technical and administrative support activities including installation, repair, preventative maintenance, and engineering change upgrades. Ensures adequate records and systems are maintained. Schedules personnel responding to critical situations. Maintains communication with design management and specialists in resolving technical problems and/or bringing problems to the design department’s attention. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

REQUIREMENTS:

JOB COMPLEXITY: Works on issues where analysis of situation or data requires review of relevant factors. Exercises judgment within defined procedures and policies to determine appropriate action.

DISCRETION: Erroneous decisions or failure to achieve results will cause delays in schedules.

INTERACTION: Frequently interacts with subordinate supervisors and functional peer groups. Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.

SUPERVISION: Provides direct supervision to exempt employees and/or skilled, nonexempt employees (i.e., technicians, designers, support personnel). Acts as advisor to unit or sub-units and may become actively involved, as required, to meet schedules and resolve problems.

Minimum Qualifications

• Master's Degree plus experience of 3 years of work experience, OR a Bachelor's Degree and 8 years of work experience.

or at +1-408-352-2808