As a Program Management Office Vice President within Global Real Estate, you will be responsible for supporting global Program Management Office (PMO) Head by spearheading the strategy, governance, and execution of transformation and process improvement initiatives throughout GRE's end-to-end project lifecycle. Your focus will be on driving impact and value through the syndication of best practices and continuous improvement efforts across regional and functional teams to drive efficiency and standardize processes to ensure successful project delivery across the organization. You will provide strategic direction and leadership across COO and GRE stakeholders, engaging with senior leadership and other project sponsors.
Your strong analytical reasoning and adaptability will enable you to navigate ambiguity and change, ensuring alignment of strategies and initiatives with business goals. With excellent communication, presentation, and senior stakeholder management skills, you will foster productive working relationships and influence decision-making. This role reports into the Program Management Office Global Head within the Chief Operating Office (COO) and is onsite based in New York.
Job Responsibilities:
- Oversee the execution of the annual book of work within the PMO, ensuring initiatives are prioritized and aligned with business objectives.
- Continuously evaluate and challenge existing processes and workflows to identify inefficiencies and propose innovative solutions that simplify the execution model.
- Lead cross-functional teams through all phases of strategic initiatives, aligning stakeholders on deliverables and execution, and providing real-time solutions to challenges.
- Establish and enhance project management processes, methodologies, and best practices to support standardization across COO teams.
- Develop a robust reporting framework that provides insights into the performance and outcomes of transformation initiatives, effectively telling the story behind the data.
- Create KPIs and metrics to measure program success and identify continuous improvement opportunities.
- Implement governance structures and controls to ensure data accuracy, integrity, and adherence to organizational standards.
- Develop a comprehensive training and engagement model for regional teams, addressing skill gaps and facilitating necessary training opportunities.
- Build and maintain strong relationships with key stakeholders, including the COO team, GRE leadership, and regional and functional teams.
- Facilitate effective communication and collaboration across the organization to build support for project initiatives and leverage feedback for improvements.
Required qualifications, capabilities, and skills:
- 10+ years of experience in a program management, business management, or PMO role
- Proven extensive project management experience on complex projects with the ability to address issues and develop solution in real time. A track record of successfully aligning project team and external stakeholders towards execution
- Extensive experience managing multiple projects and work streams and meeting commitments in full and on time.
- Self-motivated with strong organization, prioritization and decision-making skills, and the ability to thrive in a fast-paced, dynamic environment
- Excellent analytical and problem solving skills with ability to analyze large sets of data and present conclusions concisely. Strong ability to collect, analyze, and synthesize data from multiple sources to identify and address issues.
- Exceptional written and verbal communication abilities, with the capacity to swiftly tailor messages for diverse audiences and agendas.
- Demonstrated expertise in collaborating closely with senior and line managers, as well as other stakeholders, on projects, and capable of maintaining a well-supported perspective even when faced with opposition.
- Adaptable work style with the ability to engage effectively with stakeholders and colleagues at all levels..
- Demonstrated expertise in creating and delivering engaging and impactful presentations using presentation tools.
- Strong leadership and people management skills, with the ability to inspire and motivate a high-performing team
- Proficiency in project management methodologies and tools
Preferred qualifications, capabilities, and skills:
- Experience in the financial services industry (especially in an operations environment) and/or Real Estate industry knowledge