Bank Of America Platform Consultant 

United States, North Carolina, Charlotte 

71616483

Job Description:

Job Description:

Job Description:

They will maintain a thorough knowledge of systems and operations processes for platform supported. Day-to-day responsibilities includes: maintaining subject matter expertise for platform functionality and resolving chronic service delivery or platform issues identified by client service/support organizations. Works closely with Program Owners, Business Channel leaders, SMEs, Technology, Operations, Client Services, Legal, Compliance Risk, and external suppliers/vendors.

Responsibilities:

• Partners with platform users to understand and document platform requirements.
• Works with design teams and technology to design technology/people/process to achieve user defined requirements
• Defines solutions that are highly efficient and effective, balancing customization and consistency optimally.
• Holds technology accountable for sustainable and flexibly architecture that can adapt with users. requirements and credit environment evolution
• Understands the end-to-end platform functionality and associated user policies/procedures.
• With that end-to-end knowledge, defines/documents/executes robust end-to-end testing to ensure highest quality production releases
• Meeting end user expectations in a manner that is operationally excellent, managing Bank risks, and setting us up for near- and long-term success

• Ensure deal teams are able to price effectively through management of the platform’s underlying calculation references, loan and non-credit product attributes, and client relationship/portfolio alignments
• Execute new features and enhancement of existing functions for the pricing platform, which prices over 17k transactions in Global Banking annually.
• Work with pricing team and technology partners to strategize how to program the virtual assistant, Andi, in the pricing technology platform, Precision Lender, to be able to most effectively coach deal teams as the pricing team pushes to be more digital
• Align development teams to execute on our data strategy and deliver capabilities to support and sustain business information product needs
• Bring order to disparate requirements with high tolerance for ambiguity, very strong problem solving ability, and excellent client engagement skills
• Understands and connects commercial banking processes across the enterprise

Skills:

• Production Support
• Technical Troubleshooting
• Process Effectiveness
• Attention to Detail
• Problem Solving
• Agile Practices
• Release Management
• Usability Testing
• Prioritization
• Research
• Adaptability
• Change Management
• Critical Thinking
• Planning

Required Qualifications:

• Must have 5 years of experience in a Credit, Credit Operations, Transformation / Strategy, or Process Design role
• Experience in a Credit, Credit Operations, Transformation / Strategy, or Process Design role
• Interest in learning new platforms and technologies
• Highly organized; able to effectively prioritize and balance multiple efforts; detail oriented
• Ability to create and maintain partnerships with multiple stakeholders
• Strong written and oral communications skills
• Strong MS Office Suite (Excel, PowerPoint)

Desired Qualifications:

• Knowledge of credit products and processes
• Familiarity with Agile software development process
• Problem solver; ability to think critically and offer creative solutions
• Strong attention to detail and a willingness to learn technical specs
• Self-starter who is comfortable operating independently in an ambiguous environments

1st shift (United States of America)