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Google Conversational AI Consultant Google Cloud 
Argentina, Autonomous City of Buenos Aires, Buenos Aires 
712933102

31.03.2025

Minimum qualifications:
  • Bachelor's degree in Computer Science or equivalent practical experience.
  • 3 years of experience project managing and delivering technical solutions.
  • Experience developing solution architectures for contact centers, customer-facing digital experiences like web or mobile applications, and with one or more programming languages (e.g., Java, Python, SQL, Go, or C++).
  • Experience in cognitive AI, Natural Language Understanding (NLU), speech to text, text to speech, and machine learning.
  • Ability to communicate in English and Spanish fluently to support client relationship management in this region.

Preferred qualifications:
  • Experience designing and configuring Contact Center solutions (e.g. UJET, CCAI Platform).
  • Understanding of call center and digital ecosystem KPIs and analytics solutions to monitor and track those KPIs.
  • Understanding of call center ecosystems, virtual agents and agent handoff, contact center desktop ecosystem, and related emerging customer experiences.
  • Familiarity with Google technologies like Apigee, DialogFlow, Google Compute solutions, Looker, BigQuery, Dataflow, and Pub/Sub.