The ideal candidate demonstrates an ability to manage complex operations with an AI-first and automation approach, applying data-driven insights to improve efficiency and scale. They should demonstrate experience in leading complex operational systems with an AI-first approach, data-driven insights, and optimizing processes across multiple platforms. Challenges involve balancing project responsibilities with advanced operational issues. If you possess exceptional leadership, people, and interpersonal skills and have a passion for enhancing systems and streamlining processes, this job might be suitable for you. If you have a talent for team leadership, multi-functional communication, and enhancing systems to make a difference, we encourage you to apply.
What you’ll be doing:
Lead and manage the Training Operations team
Optimize learning and asset management systems through innovative technologies, including AI
Evaluate, select, and implement suitable tools and applications
Manage training tech stack vendor relationships
Streamline operational processes to improve efficiency and scalability while maintaining quality standards
Demonstrate solid project management and organizational skills
Lead change management initiatives and foster cross-functional collaboration
Generate and analyze operational reports
What we need to see:
BS/BA Degree or equivalent experience
12+ years overall experience in tech industry along with project management, vendor management and decision-making skills
5+ years of leadership experience
Great communication and interpersonal skills
Ability to quickly understand how applications work with each other
Technical skills to understand operational systems and software
Must be detail oriented with strong analytical skills
Ability to solve problems
Proficiency in CRM systems, learning management systems, data analysis tools, and business efficiency tools
Experience with one or more of these applications: Highspot, SharePoint, Adobe Learning Manager,Brainshark, Salesforce.com,Tableau
Ways to stand out from the crowd:
Experience with defining and implementing operational efficiencies
Effectively leading an operational team
AI-first approach
Hands on experience in operational roles
You will also be eligible for equity and .
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