Job Purpose
ICE is looking to hire a Backup Engineer to be part of a team responsible for the administration and installation of a large multi-site NetBackup environment running on Linux and Windows Servers. Responsibilities include the installation, configuration and maintenance of the NetBackup servers and clients that backup data to de-duplication disk appliances and physical tape libraries. This work supports a backup environment with 5,000 clients and 20 petabytes of data.
Responsibilities
- Configure, implement, and support data backup solutions that meet the business needs within the required SLA.
- Troubleshoot and resolve backup failures and issues.
- Service tickets and customer requests for backups, Disaster Recovery tests, and client backup verification
- Perform daily, weekly, and quarterly audits to ensure that backup SLAs are maintained.
- Work with internal customers to determine backup needs and implement solutions that meet them.
- Participate in the team On-Call rotation.
Knowledge and Experience
- 3 to 5 years of hands-on Veritas NetBackup experience in a large heterogeneous enterprise
- Strong knowledge of NetBackup database agents including Oracle RMAN, Microsoft SQL, Microsoft Exchange, and Enterprise Vault
- Knowledge of Veritas Flex & Access appliances
- Knowledge of Dell EMC Data Domain or other backup appliances, Enterprise-Class tape libraries like Oracle STK SL8500/SL4000/SL3000 and ACSLS
- Knowledge of other enterprise backup software products such as Veritas Backup Exec, Commvault Simpana, Microsoft Data Protection Manager (DPM), IBM Spectrum Protect (Formerly Tivoli Storage Manager) is a big plus.
- Good understanding of Brocade SAN Fabric
- Good understanding of TCP/IP networks & routing and troubleshooting
- Good understanding of DNS, its role and importance to data backup and troubleshooting
- Must be a self-starter with the ability to pick up and learn new products as well as adapt to a variety of situations and tasks.
- Strong analytical skills; Able to assess and solve issues in a high-pressure environment.
- Strong organizational skills: must be able to prioritize work and ability to multitask without sacrificing attention to details.
- Ability to work independently and as part of a team.
- Work effectively in a high paced rapidly changing environment with changing priorities and deliverables.
- Able to coordinate and collaborate with business application stakeholders and infrastructure teams to ensure successful upgrades or system maintenance activities.
- Knowledge of Linux & Windows with focus on HBA drivers, settings, multi-pathing configurations and volume management
- Write documentation and drive efficiencies by automation.
- Have a keen eye towards process and technology improvement resulting in better, faster, and more resilient solutions that improve the value to the organization.
- B.S. degree in computer engineering or equivalent preferred but not required. Storage Industry recognized certifications are a plus.
This role offers work from home flexibility of one day per week
