Your way to impact
- You will partner closely with SE business leaders and our Second Line of Defense (SLOD) partners to ensure that standardized procedures are in place to guide the SE's operations and help mitigate risks
Your day-to-day
In your day-to-day role, you will be
- Developing and maintaining standardized SOPs for key processes and activities within the organization to ensure consistency, efficiency, and compliance with regulations.
- Collaborating with key stakeholders, such as department heads, process owners, and risk managers, to identify and address potential risks within existing SOPs.
- Conducting regular reviews and updates of SOPs to reflect changes in regulations, industry standards, or internal procedures that may impact risk exposure.
- Identifying gaps or inefficiencies in current SOPs that could pose risks to the organization's operations or objectives.
- Providing training and guidance to employees on how to access and follow SOPs, ensuring a consistent understanding and implementation across the organization.
- Participating in risk assessments and audits to evaluate the effectiveness of SOPs in mitigating risks and identifying areas for improvement.
- Monitoring and evaluating the performance of SOPs in managing risks and achieving desired outcomes, and making recommendations for revisions or enhancements as needed.
- Maintaining strong understanding of key risk management principles and PayPal products and customer services within area of responsibility.
- Supporting other risk management activities as needed
What do you need to bring
- Experience:
- Bachelor’s degree in related field or equivalent professional work-related experience
- 2+ years of Risk, Compliance, banking, process management or similar experience
- Experience in process mapping and documentation
- Experience in managing risks, processes, and/or compliance obligations, preferably in the financial industry
- Track record of driving action to support business results
- Capabilities:
- Possess the credibility and reputation to achieve effective working relationships with senior leaders across a matrixed organization
- Ability to provide risk knowledge through a practical, business lens
- Explains information to others in straightforward situations, which includes some sensitive information
- Ability to understand the nuance and risk interaction between product, jurisdiction, and function
- Demonstrates strong and effective collaboration skills and ability to operate comfortably within a complex cultural, global environment.
- Confidently and effectively solves low/moderate complexity problems without additional support. Consults with leadership on more complex problems by gathering facts and providing recommendations on the best solution
- Strong project management skills
- Ability to multitask and manage competing priorities to meet deadlines
- Demonstrated ability to learn quickly, manage projects and drive/achieve results
- Strong computer knowledge; excellent MS Word, Excel, Visio, and PowerPoint skills
- Excellent verbal and written communication skills
- Behaviors:
- Operate with strong integrity with the ability to handle projects of a sensitive and confidential nature
- Demonstrates a natural curiosity to understand root cause
- Possess sound judgment, flexibility, and nimbleness in changing courses and solving problems swiftly
- Demonstrates understanding of the organization’s strategic direction and objectives and seeks to articulate and embed the role of risk in enabling strategy
- Deep, established credibility with the business to understand and communicate risks generated and impacting the business
Our Benefits:
Any general requests for consideration of your skills, please