Salesforce Workforce Strategy Director 

United States, Virginia 

566775520

Job Category

Job Details

The ideal candidate will have a strong understanding of Professional Services, workforce planning, data-driven decision-making, resource management, and partnership strategies. The individual will focus on creative solutioning - balancing deep global professional services expertise at scale ($500M+) with significant experience working with offshore teams alongside a strong desire to use AI to do things differently.

Key Responsibilities:

• Workforce Strategy Development & Execution:
  Lead the development and execution of workforce strategies that align with business goals.

• Data-Driven Insights:
  Use data analytics to assess the current workforce and predict future talent needs. Drive workforce analytics to understand gaps, turnover, and opportunities for development.

• Partnership and Subcontracting Strategies
  Own the evolution of our partnership and subcontracting strategies looking at ways to optimize how we work with partners and subcontractors to deliver value to our customers.

• Collaboration with Senior Leadership:
  Collaborate closely with senior leaders across departments to ensure that workforce strategies align with organizational goals and identify new opportunities to enhance the company’s capabilities.

• Continuous Improvement & Best Practices:
  Stay abreast of industry trends and standard methodologies in workforce strategy

• Technology Solutions:
  

Qualifications:

• Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• 10+ years of experience in Professional Services Delivery or Operations with at least 5 years in a leadership role.

• Strong expertise in workforce planning, talent management, organizational design, and data analytics.

• Proven track record of working with senior leadership to influence business decisions and align workforce strategies with organizational goals.

• Experience in organizational change and leading cross-functional teams.

• Excellent communication, presentation, and interpersonal skills.

• Strong project management skills with a track record of driving strategic initiatives.

• Ability to analyze sophisticated data and make actionable recommendations.

• A strategic approach with the ability to drive innovation and lead competing priorities.

Preferred Skills:

• Familiarity with workforce management software and HR technologies.

• Familiarity with the Salesforce platform and Certinia PSA platform

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