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Forter Director Operations AnalyticsNew 
United States, New York, New York 
540573371

Today

What you’ll be doing:

  • Planning and Targets
    • Lead our Sales Strategy & Operations team through driving the annual planning process.
    • Own the global sales quota and capacity plans for across Strategic, Enterprise, Commercial and Partnerships segments.
    • Work with Sales Managers to drive effective territory allocation among their reps.
    • Contribute to integrated planning and execution for sales and demand.
  • Scalable Analytics
    • Establish benchmarks and metrics to track improvements based on Sales and company-wide objectives, goals, and strategies.
    • Generate valuable sales insights essential to running an efficient sales organization.
    • Develop formal reporting packages for sales effectiveness and productivity. Conduct metrics reviews with Sales Management and other supporting teams.
    • Understand what makes a good territory and how we might rethink these metrics as we expand into new markets.
    • Partner with our Data & Analytics team to deliver insights to Sales Leadership.
  • Infrastructure & Tooling
    • Create repeatable, scalable processes.
    • Document and enforce essential processes and engagement rules.
    • Create and communicate incentive compensation plans for the sales team.
    • Optimize the Sales and Sales Operations experience in Salesforce and our other systems.
    • Define and identify key data to provide guidance and recommendations for improvement.
    • Work with global teams as needed to drive changes to systems, analytics, and processes.
    • Monitor the accuracy and efficient distribution of incentive compensation plans, and payout reports.
    • Nurture development and adoption of the Go-To-Market playbook.
    • Evaluate business design for revenue strategy and operations, develop prioritized recommendations, and drive consensus from key partners to improve business processes, technology, and capabilities
  • Business Partnership
    • Drive rigorous planning and execution at all levels of the organization. Facilitate account planning with the Sales team.
    • Manage our pipeline cadence, including the coverage and generation needs for each team.
    • Work with other GTM teams to identify and address areas of opportunity or concern.
    • Enable GTM teams to use assets you deliver: metrics, dashboards, models, frameworks, etc.
    • Improve our integrated regional business planning and progress reviews across Sales, Marketing, Sales Development, and Partnerships.

What you’ll need:

  • Minimum 8 years of relevant experience
  • Bachelor degree is business, economics or other quantitative disciplines; MBA preferred
  • Experience building and leading highly effective teams with a passion for coaching and mentoring both new and experienced team members
  • Experience in Sales Operations or Consulting, ideally within a high-growth tech company
  • Deep experience modeling complex problems, both conceptually and tactically (spreadsheets, analysis tools, visualization)
  • Growth mindset with the ability and experience to build for scale
  • Experience in a Program Management or Senior Project Management role
  • Excellent business knowledge with a strong understanding of B2B sales GTM strategies and operations
  • Working knowledge of SFDC, specifically functionality around pipeline management, forecast management, deal structuring, analytics and reporting
  • Experience implementing and managing sales compensation plans and quotas
  • Metrics driven - you use data to frame and guide prioritizing and making decisions
  • Innovative problem solver – you can take complex problems, identify root causes, and provide simple but impactful solutions. This will require an attention to detail as well as critical thinking.
  • Thoughtful storyteller - you are able to create clear, concise messaging
  • Strong communication and influence skills as well as comfort presenting to executives

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

  • Great Place to Work Certification (2021, 2022, 2023, 2024)
  • Fortune’s Best Workplaces in NYC (2022, 2023 and )
  • Forbes Cloud 100 (2021, 2022, 2023 and )
  • #3 on of “Most Innovative Finance Companies” (2022)
  • Anti-Fraud Solution of the Year at the Payments Awards (2024)
  • SAP Pinnacle Awards “ ” (2023)
  • Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Benefits:

  • Competitive salary
  • Restricted Stock Units (RSUs)
  • Matching 401K Plan
  • Comprehensive and generous health insurance, including vision and dental coverage
  • Home office allowance
  • Generous PTO policy
  • Half day Fridays
Hybrid work:

Salary Range:+ bonus + equity + benefits