Microsoft Technical Support Engineer - HDI/Databricks 

Japan, Chiyoda 

366333012

Required

• 3+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience
• Experience with one or more Big Data or Analytics Products and Services
  
  • Azure Data Factory
  • Hadoop, Spark, Hive, Azure HDInsight, Azure Databricks
  • Azure Cosmos DB, NoSQL Services, MongoDB
  • Data Lake
  • Cloud Streaming technologies
• Open Source Ecosystem (Linux, Apache, etc.)
• Developer Experience: Python, Scala, R
• Experience with one or more of: customer support, product support, technical support, IT Admin support, Consulting, systems development, product development, network operations, software engineering, or IT consulting

Experience in one or more of these areas desirable

• Programming and debugging experience
• Experience in RDMS such as Microsoft SQL Server and Microsoft BI technologies including SQL Server Analysis Services, SQL Server Integration Services
• Adaptability, flexibility and the ability to do the right thing under pressure and tight deadlines
• Great interpersonal and communication skills-both oral and written-and success in partnering with groups inside and outside of Microsoft
• Self-motivated and independent thinker that routinely translates circumstances and understanding into actions that move the business forward in a measurable manner
• Ability to distill, prioritize and act on feedback from a variety of sources

Language Qualification

• Japanese Language: fluent in reading, writing and speaking.
• English Language: confident in reading and writing; moderate spoken English skills

• Review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices

• Participate in communities with peer delivery roles
• Develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness

• Identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements