Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through data analytics and discovery.
- Considers and plans for upstream and downstream implications of new product features on the overall product experience.
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle.
- Writes the requirements, epics, and user stories to support product development and maintains Jira hygiene.
- Partner with stakeholders to create Automated Business Controls to ensure expected outcomes are met.
- Assist with onboarding new monitoring data sources to our Business Process Reconciliation tool, giving stakeholders key insights into customer journeys.
- Create user-customizable visualization tools and dashboards
- Support the shift toward self-service capabilities of the CAMP Health product ecosystem.
- Creating diagrams: Class diagram, Sequence Diagram and Flow/Activity Diagram in Confluence, VISIO or similar tools.
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Demonstrated knowledge of data analytics and data literacy
- Experience using Agile and JIRA toolkit for product delivery
- Demonstrated ability to convey technically complex ideas in business language
Preferred qualifications, capabilities, and skills