JPMorgan Control Manager Senior Associate 

United States, New Jersey, Jersey City 

245179924

As a Control Manager - Senior Associate within the firmwide Control Management team, you will collaborate closely with fellow firmwide Control Management team members and engage with peers across various line of business/corporate function control teams, compliance, risk, and audit functions to maintain and drive a robust and consistent control environment. Your responsibilities will include supporting the end-to-end execution of compliance and operational risk assessments (risk and control self-assessments), addressing control breaks, managing issues to resolution, and implementing processes to ensure compliance with internal policies and standards.

Job Responsibilities

• Collaborate with stakeholders to conduct an end-to-end analysis of the organization’s compliance and operational risk and control environment to identify significant gaps/weaknesses and determine root causes
• Ensure that controls are well designed and operating effectively, to foster a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies
• Assist with development of compliance and operational risk documentation through participation in end-to-end process walkthroughs and deep dives with process owners
• Partner effectively with colleagues across the firm, central Control Management, LOB/CF control teams, compliance, risk and audit to deliver consistent and rigorous operational risk practices and control programs, including issue management, regulatory issue closure prep, control design and effectiveness evaluation/testing, quality assurance error remediation
• Support central Control Management to create best practice solutions for process and control enhancements, providing expertise in risk/controls and developing corrective action plans
• Work closely with LOB/CF Control Management teams to provide guidance and direction on adherence to defined standards and implement program enhancements
• Work closely with owners of Control Management policies, standards, and procedures to drive adherence to firmwide policy, standard and procedure requirements

Required qualifications, capabilities and skills

• Bachelor’s degree or equivalent experience required
• 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
• Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners
• High level of professionalism, detail oriented, strong organizational and multi-tasking skills
• Leadership and Influencing skills - Takes ownership and is accountable for area of responsibility
• Strong communication skills - both verbal and written; ability to communicate effectively at all levels of the organization
• Networking – exceptional interpersonal skills; exceptional collaboration and relationship building skills
• Motivated and able to work in a fast-paced environment and to work in a matrixed environment
• Work independently as well as part of a team; work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
• Proactive approach to problem solving, owning the issues and having the determination to follow tasks/issues through and ability to develop structure and solve problems in a pragmatic and balanced way; solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
• Training / Guidance Writing (e.g., develop procedures, templates and guidance)
• Proficient in MS Office suite (Excel, PowerPoint, Word, Visio), SharePoint, Confluence, and Tableau
• Demonstrated ability to propose, implement and utilize technical solutions, leveraging the latest technologies, to enhance processes