Collaborate with the GBS H2R Dalian teamto ensure seamless end-to-end execution of payroll administration, including daily operations and year-end tax settlement
Collaborate with the GBS H2R Dalian teamto ensure seamless end-to-end execution of benefits administration, including but not limited to social insurance, group insurance, retirement pension and other local benefits
Handle employee inquiries
Finance reporting
Vendor management and vendor payment
Liaise with government authorities, agencies, and other external parties to provide necessary data and information support (e.g., internal/external audits, government surveys).
Manage other country-specific processes(e.g., Korean title change)
Handle other ad-hoc requests as per business needs
Key responsibilities:
Collaborate with GBS H2R Dalian team members on daily operations, completing all administrative tasks for defined services and meeting SLA requirements.
Ensure compliance with legal requirements and internal policies in all operations.
Maintain and update process-related documents regularly and properly.
Foster proactive relationships with business partners and other stakeholders.
Identify process risks, implement preventive actions, and keep the team manager informed in a timely manner.
Support the end-to-end process in resolving complex questions during daily operations.
Liaise among local HR, GBS HR, and employees to ensure smooth communication and prompt resolution of requests.
Assist in the implementation of global and local H2R programs.
Support internal and external audits involving payroll.
Drive process improvements to enhance employee and stakeholders’ satisfaction and achieve higher efficiency.
Handle ad hoc queries efficiently.
Key Relationships:
GBS H2R Dalian Team
Local HR team
TA, Rewards, IT, Workplace, Finance, Controlling, Legal, Auditors, Government Authorities.
External service providers and partners
Knowledge, Skills and Abilities:
Excellent knowledge of MS-Office applications, especially Excel/PowerPoint;
Experience with HR core system, ideally SAP-HR, SuccessFactors-HR and ticketing solutions