The Associate Director, Strategy & Operations for Financial Services (FS) is a strategic leader responsible for supporting the execution of the FS industry Group. go-to-market plan. This role is pivotal in advancing revenue growth, pipeline integrity, and business development budget, with a strong emphasis on data literacy and analytics to inform decision-making and strategy.
Your Key Responsibilities
- Facilitate and drive annual strategic planning for FS, engaging stakeholders across service lines, finance, Alliances, accounts, business development, and CBS to develop and execute growth priorities.
- Project manage strategic growth initiatives, ensuring efficient execution and measurable impact.
- Champion data-driven decision-making, leveraging advanced analytics and reporting to enable leadership insight and action.
- Foster cross-team collaboration, to maximize synergies, share best practices, and drive integrated solutions.
- Promote a client-centric approach, supporting account management and client experience programs.
- Serve as a primary connector within FS, fielding inquiries and driving engagement across teams and functions.
- Elevate organizational efficiency, streamlining processes and reporting, and driving continuous improvement.
- Demonstrate executive presence in all interactions, representing FS with professionalism and strategic vision.
- Anticipate business and leadership needs, proactively identifying opportunities and risks.
- Support CBS and broader team initiatives, contributing to a culture of support and shared success.
- Leverage leading firm technologies and solutions to improve the overall health of the business, focusing on critical areas to reach the Industry & Firm’s ambition
What we look for
- Exhibit advanced data literacy, able to interpret complex data and translate insights into actionable strategies.
- Considerable knowledge of data analytics and assembling complex analysis to drive better decisions.
- Demonstrate strong executive presence, influencing and inspiring at all levels.
- Be highly organized and efficient, thriving under pressure and managing multiple priorities with tight deadlines.
- Show exceptional collaboration skills, rallying cross-functional teams and fostering a spirit of partnership within Canada and leveraging connections in other Regions
- Anticipate the needs of the FS business and leadership, proactively addressing challenges and seizing opportunities.
- Communicate clearly and confidently, both verbally and in writing.
- Be committed to continuous learning and improvement, staying abreast of industry trends and best practices.
- Work seamlessly with CBS and other support teams, embodying a collaborative and supportive approach.