דרושים מהנדס תמיכה טכנית

Utilize Outbrain's various platforms/tools to ensure successful technical implementation of client requirements. Facilitate the integration and troubleshooting process by providing technical assistance to both Account Managers and clients. Diligently troubleshoot...

Communicate with customers via email, live chat, and screen shares. Act as a trusted advisor to our customers, promoting product knowledge and self-sufficiency. Develop in-depth knowledge of our products and...

Provide technical point of contact for our project/product managers, business owners and performance team with any technical issues that may rise. Establish the correct processes and work methodologies required for...

Provide technical support to customers. Diagnose and troubleshoot technical problems. Analyze customer inquiries and system logs to identify RCA. Provide guidance to customers. Document technical solutions. Manage ticketing volume and...

Offer technical support to customers and partners. Effectively manage support cases from recording to resolution, including timely follow-ups. Conduct fault isolation and root cause analysis for technical issues. Author Technical...

Offer technical support to customers and partners. Effectively manage support cases from recording to resolution, including timely follow-ups. Conduct fault isolation and root cause analysis for technical issues. Author Technical...

Offer technical support to customers and partners. Effectively manage support cases from recording to resolution, including timely follow-ups. Conduct fault isolation and root cause analysis for technical issues. Author Technical...