תפקיד מתכנת מהנדס תמיכה טכנית הוא כוכב עולה בשמיי ההייטק, כשמפתחים יכולים לבחור בין מגוון של פרויקטים מעניינים תוך כדי עבודה דינאמית ומאתגרת. בואו למצוא את המשרה הבאה שלכם כמפתחי Technical Support Engineer כאן באקספוינט!
Innovate across the entire VLSI flow to make incremental recovery and optimization fast and seamless. This will primarily involve C++ and includes improving or replacing in-house algorithms for steps such...
Develop reliable, redundant, and safety-critical algorithms for behavior and motion planning on highways and urban roads. Work on fundamental problems in redundant actuation, degraded operation, and fail-safe control. Architect, design,...
Develop mythologies and flows to validate constraints with industry-standard tools (e.g., PrimeTime, SNPS TCM ) and debug anomalies in timing reports. Support tapeout-quality STA environments that are scalable, reusable, and...
Ability to resolve sophisticated customer concerns and technical issues through meticulous research, reproduction, and solving problems for customers installing our products and supporting systems using Linux Operating Systems (Multi-distro), with...
Develop software in modern C++ and various scripting languages to enable design and development of software enabling efficient test pattern generation, application of these patterns on Silicon, failure analysis, and...
Regarded as the technical expert in their particular field. Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function. Anticipates business and...
Program Leadership and Execution: Own the planning, development, and management of project schedules and deliverables. Ensure meticulous management of tasks, dependencies, and breakthroughs to achieve program objectives on schedule. Design...
Innovate across the entire VLSI flow to make incremental recovery and optimization fast and seamless. This will primarily involve C++ and includes improving or replacing in-house algorithms for steps such...
The role of a technical support engineer is a key one in the tech industry, as they are the people who ensure that technology systems and products are operating properly, and providing customers with the best service possible.
As a technical support engineer, you will be in charge of troubleshooting and debugging software, hardware, and network problems. Your main responsibility will be to ensure our customers receive efficient and effective technical support. To do this, you will need a comprehensive understanding of the company’s products and services. Not only must you have expertise in understanding and troubleshooting issues, but you must also possess excellent communication and customer service skills, as you will be interacting with a variety of customers on a daily basis.
You must also be able to design and develop tools and applications to help customers with their technical issues. You will also be required to produce timely and accurate reports to track system performance and suggest ways to improve operational efficiency. Additionally, you must have a deep knowledge of the company’s systems, hardware, and software and be comfortable working in a fast-paced environment to meet deadlines.
If you are an IT professional who is passionate about troubleshooting and providing superior customer service, then the technical support engineer role is perfect for you. With the right combination of technical knowledge, problem-solving skills, and customer service aptitude, you can solidify your place in the tech industry. So, if you are interested in proving yourself as a valuable asset, present your skills and experience on Expoint, the most trusted platform for tech professionals.