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Technical Support Engineer jobs

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10,573 jobs found
27.05.2024
F

Flywire Technical Support Engineer United States

Limitless High-tech career opportunities - Expoint
Description:
Ticketing tools and management;. Write, review and troubleshoot SQL scripts to analyze problems and data, create ad-hoc reporting for customers and manage change requests to production data to update records...
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26.05.2024
WM

WalkMe Technical Support Engineer United States, Texas, Austin

Limitless High-tech career opportunities - Expoint
Description:
You will communicate with customers primarily by email, live chat and outbound phone calls/screen shares (some inbound calls will be necessary). You will be a trusted contact for WalkMe's portfolio...
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26.05.2024
G

Gong Technical Support Engineer United States, Georgia, Atlanta

Limitless High-tech career opportunities - Expoint
Description:
Maximize your go to market team’s potential What sets top performers apart? Which deals have the most risk? Which messages resonate with your buyers? Get a demo to see how...
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23.05.2024
M

Monday Technical Support Engineer United States, New York, New York

Limitless High-tech career opportunities - Expoint
Description:
Perform in-depth troubleshooting and handle the most complex client inquiries via our main support channels. Manage and solve assigned cases by providing the best support solution given the client needs....
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19.05.2024
G

Gong Technical Support Engineer United States, Utah, Salt Lake City

Limitless High-tech career opportunities - Expoint
Description:
Maximize your go to market team’s potential What sets top performers apart? Which deals have the most risk? Which messages resonate with your buyers? Get a demo to see how...
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18.05.2024
NIC

NICE Technical Support Engineer United States, New Jersey

Limitless High-tech career opportunities - Expoint
Description:
Provide 1st/2nd/3rd line engineering support to the product. Provisioning, deploying, patching and upgrading NRX/NIR Logging and Recording Solution including Inform, Screen Capture, TT911, Real Time Text (RTT), i3 Log Events...
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19.05.2024
G

Gong Technical Support Engineer United States, Illinois, Chicago

Limitless High-tech career opportunities - Expoint
Description:
Maximize your go to market team’s potential What sets top performers apart? Which deals have the most risk? Which messages resonate with your buyers? Get a demo to see how...
Full job details
The role of a technical support engineer is a key one in the tech industry, as they are the people who ensure that technology systems and products are operating properly, and providing customers with the best service possible. As a technical support engineer, you will be in charge of troubleshooting and debugging software, hardware, and network problems. Your main responsibility will be to ensure our customers receive efficient and effective technical support. To do this, you will need a comprehensive understanding of the company’s products and services. Not only must you have expertise in understanding and troubleshooting issues, but you must also possess excellent communication and customer service skills, as you will be interacting with a variety of customers on a daily basis. You must also be able to design and develop tools and applications to help customers with their technical issues. You will also be required to produce timely and accurate reports to track system performance and suggest ways to improve operational efficiency. Additionally, you must have a deep knowledge of the company’s systems, hardware, and software and be comfortable working in a fast-paced environment to meet deadlines. If you are an IT professional who is passionate about troubleshooting and providing superior customer service, then the technical support engineer role is perfect for you. With the right combination of technical knowledge, problem-solving skills, and customer service aptitude, you can solidify your place in the tech industry. So, if you are interested in proving yourself as a valuable asset, present your skills and experience on Expoint, the most trusted platform for tech professionals.