דרושים מהנדס תמיכה

Provide technical support to customers. Diagnose and troubleshoot technical problems. Analyze customer inquiries and system logs to identify RCA. Provide guidance to customers. Document technical solutions. Manage ticketing volume and...

 Build trusted customer relationships based on your customer-first mindset, technical excellence and command of VAST product. Respond to technical support issues quickly, working hands-on-keyboard to solve or escalate the...

Responding to service restoration calls. Overseeing incident queues to ensure service level agreements are met. Overseeing of ticket queues and taking ownership of completing the requested work detail. Reducing repeating...

Investigating and solving customer and monitoring issues. Triage support tickets. Conducting root cause analysis. Working closely with DevOps and Engineering teams in the R&D organization to resolve customer issues quickly...

Offer technical support to customers and partners. Effectively manage support cases from recording to resolution, including timely follow-ups. Conduct fault isolation and root cause analysis for technical issues. Author Technical...

Offer technical support to customers and partners. Effectively manage support cases from recording to resolution, including timely follow-ups. Conduct fault isolation and root cause analysis for technical issues. Author Technical...

Offer technical support to customers and partners. Effectively manage support cases from recording to resolution, including timely follow-ups. Conduct fault isolation and root cause analysis for technical issues. Author Technical...