דרושים Manager Risk Management & Internal Audit Bilingual - Korean English ב-Samsung ב-Canada, Mississauga

Our Perks:
• Fantastic employee discount on all Samsung products
• Competitive Salary and Performance based incentive plan for all levels
• Employer paid Medical and Dental coverage from day one
• Group RRSP plan that helps you save for the future
• Free on-site gym to get your sweat on
• Subsidized Cafeteria; including free Starbucks coffee/latte machine
• 4-day in-office work schedule Monday through Thursday – with Friday remaining a flex day to work remotely
• Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning
• Employee Referral program- we want great talent like you!
• Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!
• Additional Well Being Days for better work life-balance!As a member of Mobile Quality Lab Canada, Bilingual QA Engineer performs variety ofon latest mobile network technologies in English and Canadian French. Also, one will evaluate speech recognition / text-to-speech / translation for Canadian French on our latest Galaxy devices. Leading the mobile industry in Canada and plays critical role to deliver world’s leading technologies to Canadian market. Sets new standards on quality of new services and technologies allowing best performance results. Requires to work under pressure and fast paced environment with multiple project deadlines.

Essential Duties and Responsibilities:

• Requires to verify and validate new mobile technology features introduced in Canadian market in both English and Canadian French
• Requires to evaluate ASR/TTS/Translation in English and Canadian French
• Confirm specifications and requirements of new mobile technologies based on quality standards
• Ability to work independently away from office
• Maintain SW testing resources
• Communicate and report to corresponding counterparts to complete project specifications and deliver validated results.

Education:

• Bachelor’s Degree in Network Communication, Computer/Electrical Engineering or related field

Knowledge:

• Work level speaking and writing in English and Canadian French
• General understanding of speech recognition, text-to-speech and translation
• Work level understanding of SDLC and STLC
• Strong understanding in Mobile technologies and terminologies in 3G/4G
• Understanding of 5G technologies: NSA, SA, Sub6, mmWave, NRCA, VoNR, EPSFB
• Understanding of 5G network design and architecture: gNB, AMF, SMF, UDM, AUSF, UPF
• Understanding of latest mobile features: eSIM, DSDS, Android 14

Experience:

• 0-5 Years of Mobile Quality Assurance experience

Our Perks:
• Fantastic employee discount on all Samsung products
• Competitive Salary and Performance based incentive plan for all levels
• Employer paid Medical and Dental coverage from day one
• Group RRSP plan that helps you save for the future
• Free on-site gym to get your sweat on
• Subsidized Cafeteria; including free Starbucks coffee/latte machine
• 4-day in-office work schedule Monday through Thursday – with Friday remaining a flex day to work remotely
• Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning
• Employee Referral program- we want great talent like you!
• Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!
• Additional Well Being Days for better work life-balance!

Role and Responsibilities

Responsible to build Sell-out platform strategy, including the new sell-out platform Samsung Finance+, and execution for new business growth opportunities. This role has end-to-end responsibility over multiple phased projects, including working with internal stakeholders and partners to deliver project and business objectives.

• Ownership of partner relationship; liaise with partner to manage the trade-in program in D2C channel and in partner channels collaborate with PM, Marketing, Legal and customer service teams to design, finalize & implement the trade-in promotional offers

Samsung Care+ Business Development

• Ownership of partner relationship; liaise with partner to manage the SC+ program structure and operations in DtC channel and in partner channels
• Collaborate with PM, Marketing, DtC, Legal and CS teams to design, finalize & implement the SC+ promotional offers
• Manage the T&Cs and SOWs for SC+ promotional offers
• Manage SOWs for SC+ product development and enhancement in collaboration with external Partner
• Support and Follow-up on Partner invoices submissions, internal legal and financial processes to ensure execution excellence for Samsung Care+ and other programs Work with Marketing Team to finalize SC+ promo assets
• Reporting – Weekly reporting, monthly in-depth analysis, Attach-rate analysis
• Enhance SECA’s device protection program – market analysis, competition benchmark, pricing analysis, promotion performance analysis
• Drive new service initiatives to improve program performance and increase SC+ adoption
• Drive new initiatives to expand SC+ channel coverage in National Retail and Carriers

Supervise and Manage MX Service Operations

• Responsible for having oversight of the day-to-day operations and administration of the various Mobile services of digital marketing programs and platforms such as Samsung Care+, Samsung Finance+, Samsung Wallet, Samsung Health, and Galaxy Store

Education:

• Bachelor’s degree or equivalent experience required
• PMP (or similar) designation an asset

Knowledge:

• Strong Microsoft office skills, especially with Excel, Word, and PowerPoint
• Proficiency with project management and process mapping tools (Microsoft Visio, Project, etc.)
• Thorough understanding of managing large, multi-stakeholder project deployments
• Able to identify risks early, exercises good judgement when escalating issues of varying urgency
• Sharp attention to detail with the ability to spot inconsistencies and troubleshoot potential issues
• Ability to manage relationships in a fast-paced environment, while demonstrating persistence and problem-solving skills
• Professionalism, positive attitude, and the ability to work well with diverse perspectives are keys to success in this position
• Excellent interpersonal, written and verbal communication skills
• High comfort level working in a mixed matrix and fluid environment
• Ability to present to concisely and with impact to executive audiences
• Sense of urgency

Experience:

• Minimum 10 years of experience in mobile business development in products or services
• Minimum 10 years of experience in building Retention Strategy with expert understanding of partner networks, affiliate programs and aggregators
• Minimum 10 years of experience presenting at all levels of the organization both internally and externally
• Deep understanding and experience in the finance and retention sector specifically with emerging payment products
• Experience in managing vendors to review RFP/Contract and amendments, ensuring alignment with Legal requirements and relationship building
• Previous Project Management experience as it relates to New Product Introduction in the telecommunications and IT sector

Our Perks:
• Fantastic employee discount on all Samsung products
• Competitive Salary and Performance based incentive plan for all levels
• Employer paid Medical and Dental coverage from day one
• Group RRSP plan that helps you save for the future
• Free on-site gym to get your sweat on
• Subsidized Cafeteria; including free Starbucks coffee/latte machine
• 4-day in-office work schedule Monday through Thursday – with Friday remaining a flex day to work remotely
• Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning
• Employee Referral program- we want great talent like you!
• Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!
• Additional Well Being Days for better work life-balance!The Senior Specialist, Post Audit/Compliance will manage all risk assessments and plan financial and operational compliance audits pertaining to sale programs across all divisions. It is an integral role which works closely with external audit partners and third party office support, Finance, Sales, Process Innovation and other stakeholders to gain consensus of the analytical findings to ensure process and policy compliance across all Sales Divisions.The role will be required to recommend best practices regarding Sales Administration process and policies, actively apply a continuous improvement approach to work processes, including process automation where applicable.

Essential Duties and Responsibilities:

• Manage overall audit tasks for both external and internal stakeholders by reviewing audit work for compliance with relevant policies and processes
• Manage all HQ, NAHQ and 3rd party partners on audit related requests: review, analyze and prepare findings; present audit reports to Finance leadership
• Conduct internal audits of sales programs and monitor the accuracy of the claim validation process by auditing random sales program claims (AAF, Spiff, Trailing Credits, Bundles) as well as specific dealer programs (NRA, quarterly & yearly VIR) to check validation process is compliant to HQ policy
• Analyze customer invoices and backup documents for discrepancies
• Analyze current business processes and workflows to identify root causes of process barriers and sources of inefficiencies and develop recommendations for process improvement
• Prepare and communicate audit findings to management and provide solutions for any risks identified
• Support and facilitate projects and initiatives that improve the claims process accuracy and performance
• Assist Sales admin staff in auditing complex claims and lead the discussion on disputes with Sales Management as well as customer
• Creates and presents information and supporting documentation to Sales Administration team of process improvement plans
• Provide training to both internal and external groups of the process improvementconcepts/methodologies/tools
• Implement process improvement by collaborating with various departments
• Ensure improvement plans are being practiced; provide ongoing support and guidance to teams implementing new processes

Education:

• Bachelor’s Degree - Business Administration, Accounting or a related field preferred
• Compliance and/or Auditing certification preferred

Knowledge:

• Korean speaking is an asset for this role
• Proficiency in SAP, Excel, Word, PowerPoint and other office products
• Audit and compliance background
• Strong detail orientation
• Analytical skill with reporting & summarizing
• Effective communication and presentation skills
• Proven track record of successfully implementing process improvements
• Proficiency in data analysis and process mapping tools
• Ability to train staff on new processes
• Ability to interact with all levels of management internally
• Organization & time management skills
• Proactive and adaptable with cross-functional teams
• Creative thinking skills
• Demonstrated ability to interact with all levels within the organization, vendors
• The ability to plan, organize and prioritize multiple and simultaneous accounting related projects and programs in a changing corporate environment

Experience:

• Minimum 5 years’ experience in auditing or accounting preferred

Our Perks:
• Fantastic employee discount on all Samsung products
• Competitive Salary and Performance based incentive plan for all levels
• Employer paid Medical and Dental coverage from day one
• Group RRSP plan that helps you save for the future
• Free on-site gym to get your sweat on
• Subsidized Cafeteria; including free Starbucks coffee/latte machine
• 4-day in-office work schedule Monday through Thursday – with Friday remaining a flex day to work remotely
• Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning
• Employee Referral program- we want great talent like you!
• Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!
• Additional Well Being Days for better work life-balance!

Strategy

• Build Mid to Long term strategy plan (Above The Line, Display, Channel) for all products across category.
• Build Mid to Long term strategy plan for Category and take ownership of executing strategy profitably.
• Responsible for high level Master Strategy Deck for category Promo Planning
• Prepare customer collaboration, market analysis, product research, competitive landscape snapshot, channel inventory analysis.
• Build initial market plan (by model/by account) and strategic account plan.
• Analyze Profit & Loss (P&L) and set category budget.
• Plan with Marcomm for in-store POP, advertising, sales communication, merchandising & displays.
• Sales presentation and consensus meeting.
• Accountable for promo approvals Communicate promo to Supply Chain Management, , Field Marketing team, sales admin and service.
• Propose and align with leadership team and accounts for quarterly promotion and monthly promotion pivots based on market intel, Supply Chain, market share, budget status.
• Collaborate with multiple internal partners (Sales, Direct to Consumer, Business to Business, Service and contents, service) for promotion proposals, promotion review, budget guideline, budget compliance.
• Provide promotion and budget allocation details to Biz Ops team for budget accrual.
• Manage account specific tactics and programs (Below The Line, Gift Cards, Bonus Trade in, special event).
• Carrier quarterly Residual Value (RV) program proposal and execution: monitor market trend of device residual values and manages different RV structure per carriers, quarterly proposal of new RV structure of existing and new models and on-going discussion and alignment with leadership/accounts.
• NR promotion diversification to Giftcard/Trade-in/Bundle/Specialevent following HQ’s TMV (true-market value) guideline.
• Present promotion updates in weekly Sales Deduction (SD) promotion review meeting with leadership team for promotion alignment and execution.

Customer Interaction

• Represent the category, along with National Account Sales Team for partner meetings.
• Introduce new product’s specification and strategy to partners through delegation meeting and Product Kick Off (PKO) meeting.
• Meet with top 10 customers quarterly to review past promotion success, current market, competitive landscape and to plan future promotional activities and requirements.
• Carry out frequent market visits to ensure propervisibility/representationof the product.
• Present latest promo plan and review 3M forecast, flyer ads.

HQ GBM Communication

• Conduct weekly conference call (Market / Competition / Cost of Goods Sold /Product Planning).
• Negotiate KMDF plan and funding support discussions.
• Frequent updates of promotion plan and changes.
• New model pricing, margin, pre-order/launch offer alignment.
• New model pre-order/launch offer full SD/net SD impact simulation and sharing.
• N-1 device pricing, margin alignment.
• New model specification, strategy alignment.
• Sharing of the new model delegation and PKO meeting results and questions from partners.
• End of Life (EOL) transition management and alignment for clean EOL transition to minimize parts exposure.

New Product Launch

• Manage product life cycle planning.
• Build Product Line-up Strategy.
• Build Channel Distribution & Retail Strategy.
• Introduce new product’s specification and strategy to partners and internal stakeholders through delegation meeting and PKO meeting.
• Lead and implement Go-to-market execution withsales/marketing/merchandizingteam/FSM.
• Align with HQ/leadership for price and margin structure.
• Pre-order/launch offer preparation, full cost analysis, alignment with leadership team, HQ, and accounts.
• Sell-out target, Color/memory/model mix guideline for demand management foundation to Supply Chain Management and Sales.
• Evaluate price positioning and determine if/when appropriate changes are required.
• Arrange Public Relations / press events.
• Prepare specs and messaging for printed/web/ppt/ad mats.
• End of Life transition management with RPM and SCM to minimize parts exposure & SD spending.

Financial General

• Provide management reporting for spend, profit, share with fluctuation analysis and commentary.
• P&L Management.
• Manage marketing budget and spend.
• KMDF planning (ATL plans).
• Forecasting yearly plan MP.
• Forecasting (CMF & 3MF) and weekly exec meeting prep: Overall strategy, PSI Sell-in/Sell-out/WOS analysis, Market share estimation, promotion planning, SD estimation.
• Provide direction on customer price lists & price set-up requests.
• SD process enhancement with Biz ops team, finance to maintain accuracy and minimize accrual shortage.
• Collaboration with Biz Ops team and finance to manage Information Management division overall monthly SD budget CAP.

Full SD Budget Management

• Monthly price promotion.
• Back-end margin.
• Carrier RV program.
• Account specific Below the Line program.
• Pre-order/Launch offers.
• Bundle promotion with Mobile Experience, New COmputing
• Trade-in program.
• Large Storage Variant program.
• Spiff.
• Gift Card program.
• Direct to Consumer program.
• Business to Business program.
• Merchandizing/end-capsupport.
• Service injection fee.

Supply Chain Management

• Accountable for Inventory Management (month end reporting, create programs to move aging inventory, etc.).
• AP2 forecast and AP1/AP2 consensus accountability.

Education:

• Bachelor’s Degree in Business Management / Marketing (or equivalent) from a reputable university, and a MBA (preferred).

Knowledge:

• Strong analytical skills.
• Strong proficiency in Excel, Word, PowerPoint and other MS Office applications.
• Ability to productively interact with retail partners.
• The ability to plan, organize and implement marketing projects and programs.
• The ability to disseminate market information and provide the best strategic business plan.
• The ability to negotiate with both vendors and customers on marketing proposals and plans.
• Ability to lead, motivate and educate.
• Ability to speak to comfortably to crowds.
• Ability to assist in long and mid-term business planning.
• Ability to manage budgets and determine ROI.
• Ability to work in a fast paced environment is a must.
• Work with a sense of urgency.

Experience:

• A minimum of 10-12 years experience working in a Product / Business Management role.
• Experience in the Electronics, Tech or Mobile industry is an asset.
• Experience managing a team of product managers is preferred.

Our Perks:
• Fantastic employee discount on all Samsung products
• Competitive Salary and Performance based incentive plan for all levels
• Employer paid Medical and Dental coverage from day one
• Group RRSP plan that helps you save for the future
• Free on-site gym to get your sweat on
• Subsidized Cafeteria; including free Starbucks coffee/latte machine
• 4-day in-office work schedule Monday through Thursday – with Friday remaining a flex day to work remotely
• Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning
• Employee Referral program- we want great talent like you!
• Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!
• Additional Well Being Days for better work life-balance!

Role and Responsibilities

• Design, manage, partner, and configure network infrastructure, with 3rd part ASC’s to meet the needs of the field service operation.
• Monitor regularly network performance, identifying and resolving issues, and ensuring that network resources are available and accessible to field service technicians.
• Implement and maintain network security measures to ensure warranty tickets are properly dispatched, managed and submitted claims are valid to protect against unauthorized submissions and inaccurate data.
• Manage the allocation of network resources, such as service areas to ensure that field service ASC’s technicians have the bandwidth they need to perform their assigned repairs.
• Coordinate with network vendors to ensure that Samsung branding including all logo placement is accurate and meet the current standards. Ensure all necessary tools and hardware and software are properly maintained and upgraded.
• Troubleshoot network coverage issues, diagnosing the root cause of problems, and implementing solutions.
• Maintain accurate training documentation of the service manuals, system software, including diagrams, configurations, and troubleshooting procedures.
• Consult and advise leadership on process and performance improvement opportunities that will foster growth, improved customer satisfaction, and operational efficiencies.
• Develop, execute, and manage operational project plans, including budget and schedules, followed by managing vendors in their development of deliverables as required within the parameters of their contracts.
• Develop and foster strong working relationships with all vendors, stakeholders, management, and suppliers.
• Continuously review and manage ASC area coverage requirements in accordance to service volume needs and ensuring cost optimization and vendor utilization.
• Increase avenues for consumers to access customer service, moving volume from voice to digital.
• Conduct monthly and quarterly business reviews and audits with Brand Service partners as required.
• Manage vendor contract reviews and amendments, ensuring alignment with Legal requirements.
• Manage and execute vendor RFP process including negotiation and relationship building in accordance with SECA requirements.
• Develop a Branded Service scorecard to manage vendor performance and compatibility with the Samsung business.
• Key negotiator with Branded Service, 3rd party vendors to improve Customer Service support.
• Strategically use consumer feedback market data when necessary, and additional support to the sales teams.
• Work collaboratively with internal Service teams and functions with the overall aim of meeting customer expectations and business objectives.
• Ensure compliance with contractual and partnership agreements and performance.
• Sample management with Branded Service ASC’s, followed by quarterly sample audits.
• Provide KPI analytical information to improve field service quality based on requests from HQ, NAHQ, and the ServiceOrganization.
• Develop Branded Service programs and innovative activities that will ensure Samsung Service can provide best in class service.
• Daily collaboration with HQ, NAHQ regarding Service initiatives and improvement plans and issues.
• Responsible for ADHOC departmental requests that are within scope of job function.

Knowledge:

• Service Network Design and Implementation.
• Service Network Maintenance and Monitoring.
• Ability to monitor network performance, identifying and resolving issues, and ensuring that network resources are available and accessible to field service technicians.
• Strong proficiency in Excel, Word, PowerPoint and other MS Office applications.
• Above average presentation skills (including creation of material).
• Proven negotiation skills.
• Excellent communication skills (written and oral). French an asset.
• Solid quantitative and analytical skills.
• Strong attention to detail and ability to multi-task effectively.
• The ability to plan, organize and prioritize multiple and simultaneous projects and programs in a changing corporate environment.
• Ability to lead teams and 3rd party vendors.
• Excellent ability to execute and align with corporate brand guidelines.

Experience:

• A minimum of 5-7 years related experience working in operations field preferred.
• A minimum of 2-3 years experience working in customer service/ service an asset.
• A minimum of 1-2 years working with financial analysis.
• A minimum of 2-5 years working with external vendors, agencies.
• A minimum of 3-5 years in product management.
• Managing a team of field servicetechnicians/authorizedservice centres.
• Ability to grow a Service Network.
• Scheduling and coordinating field service technicians.
• Monitoring and troubleshooting customer service issues.
• Ensuring timely responses to customer inquiries.
• Training and developing field service technicians.
• Maintaining and tracking inventory of parts and materials.

Travel:

• This role may require travel.

Our Perks:
• Fantastic employee discount on all Samsung products
• Competitive Salary and Performance based incentive plan for all levels
• Employer paid Medical and Dental coverage from day one
• Group RRSP plan that helps you save for the future
• Free on-site gym to get your sweat on
• Subsidized Cafeteria; including free Starbucks coffee/latte machine
• 4-day in-office work schedule Monday through Thursday – with Friday remaining a flex day to work remotely
• Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning
• Employee Referral program- we want great talent like you!
• Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!
• Additional Well Being Days for better work life-balance!

1. External & Internal Inspections

• Plan Samsung's compliance and audit process and monitor compliance and professional independence standards. Responsibilities include planning, execution, review and reporting of the quarterly audit cycles.
• Prepare communication with Executives and/or key external parties (i.e. marketing vendors) to discuss critical issues and develop plans to minimize any issues for successful business operations.
• Perform annual inspections of business sites, including subsidiaries, to determine its compliance against corporate-wide regulations and relevant laws. For incompliance, support Director on developing remedial plans.
• Analyze multiple datasets to perform root cause and predictive analysis and help create qualitative and quantitative risk and compliance reports.

2. Audit Planning

• Identify areas of risk exposure and draft investigation proposals prioritizing critical areas on a quarterly basis.
• Per risk areas, conduct simulated impact to the business and share it with the Director of Internal Audit, and CEO/CFO.

3. Training & Compliance

• Design & support with the development of risk management training courses per HQ guidelines.
• Provide support for the Legal Department in their effort to minimize any compliance risks (training, compliance pledge collection, etc.).
• Ensure proper localization of HQ/NAHQ guidelines and policies, requesting the Legal department's support when necessary. An immense amount of translation may be required.

Education:

• University degree or college diploma preferred (preferably in business or similar focus).

Knowledge:

• Enterprise Reporting System exposure (preferably SAP) is ideal.
• Proficiency in Excel, Word, PowerPoint and other office products.
• Strong research, critical thinking, and problem-solving skills with the ability to apply conceptual framework to new and unique situations.
• Experience in responding to complex inquiries, performing research, analyzing data and identifying potential issues, arriving at conclusions, and documenting results/findings to support conclusions.
• Excellent business writing and communication skills, with a great attention to detail and ability to generate high quality deliverables.
• Fluent in English and Korean language required (speaking, reading, writing).

Experience:

• A minimum 5-7 years required in audit with a large professional services firm or experience in internal audit functions.
• Practical knowledge of operational risks and internal controls framework.
• Experience in complex organizations with audit experience across multiple business units including a demonstrated ability to deal effectively with employees at all levels.
• Project Management experience an asset.
• Certified Internal Audit Designation considered an asset.

Our Perks:
• Fantastic employee discount on all Samsung products
• Competitive Salary and Performance based incentive plan for all levels
• Employer paid Medical and Dental coverage from day one
• Group RRSP plan that helps you save for the future
• Free on-site gym to get your sweat on
• Subsidized Cafeteria; including free Starbucks coffee/latte machine
• 4-day in-office work schedule Monday through Thursday – with Friday remaining a flex day to work remotely
• Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning
• Employee Referral program- we want great talent like you!
• Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!
• Additional Well Being Days for better work life-balance!As a Senior Manager, Brand Marketing and part of the MX Marketing Team, you will drive the marketing strategy across the CEJ including customer targeting, media and communications strategy for mobile eXperience (MX) business unit. You will develop and lead the planning processes for your category(ies), including product positioning and Integrated Marketing plans. As part of the MX Marketing team, you will own all of the Connections Planning / Integrated Marketing Process stage gates and be responsible for, but not limited to,the key decisions about creative direction, marketing partnerships, media rotation, paid and owned CDM.You will be the main marketing business partner for assigned category(ies) group within the MX Marketing group in order to drive revenue, profit and share growth of the business. You will also be the main point of contact with the Product and Channel Marketing Teams, providing input and alignment on marketing direction / GTM planning and Brand Governance.You will be a thought leader and provide end-to-end oversight for all assigned product category(ies) marketing activities to ensure alignment to overall strategy and flawless execution. In this role, you will need to define and manage integrated marketing plans and be proficient in precision / performance marketing with the ability to course correct activity based on KPIs and sales performance.

Develop marketing strategies including media and performance marketing tactics – ATL (Digital, Social, TVC, Influencer, PR) and creative for both displays, POP and in-store collateral (BTL).

Lead the development of the GTM Launch Playbook and all marketing launch preparation with retail and carrier partners to include joint launch initiatives, assortment merchandising, and in-store communication of key product and consumer messaging.

Bring innovative and equity-building mindset to all tasks – from identification of new test and learn concepts to new ways to engaging with the shopper along the path to purchase.

Be a people leader to foster growth across direct reports within their own individual portfolios

• May lead a small team of professionals with limited control over budget spending or HR management such as recruiting or dismissal and supervises mentoring and coaching for team members

• Typically implements short-term action plans rather than developing policy, process or strategy

• Enhances or Improves methods or procedures and provides coaching to team members to ensure successful outcome

Skills and Qualifications

• A Bachelor’s degree or equivalent in training and experience preferred

• Strong understanding of marketing brands sold through retail an online channels
• Must have Microsoft Office Suite of PC software applications experience with Excel, Word, and PowerPoint preparation skills.
• Capable of creating and maintaining a complex Marketing Strategy, Plans and Programs.

• Minimum 10 years of experience in marketing management within a consumer context in Canada preferred
• Experience managing a marketing team consisting of several direct reports
• Working in a matrix environment within a function supporting a key sales division