דרושים ב-Lemonade ב-United States, New York

Develop and execute a comprehensive CRM strategy focused on customer lifecycles, journeys, and segmentation to boost sales, retention, and loyalty.

Lead the creation, optimization, and execution of customer communications across email, app, and other channels, ensuring alignment with our brand and business objectives.

Define, track, and own the key business metrics for CRM success, including LTV, retention/churn, and engagement, ensuring all efforts drive measurable impact.

Partner with cross-functional teams to leverage customer data and insights, translating them into actionable CRM programs that drive growth and loyalty.

Build and manage a high-performing CRM team, fostering collaboration and a culture of continuous improvement.

Oversee the strategy and operations of the referral program, driving its growth and integration into broader customer engagement initiatives.

Assess and optimize our martech stack, implementing tools and processes to support scalability and streamline workflows.

Stay at the forefront of CRM trends, incorporating industry best practices, emerging technologies, and innovative approaches to enhance program sophistication and effectiveness.

10+ years of experience in CRM or lifecycle marketing roles, with a proven ability to drive business outcomes

Demonstrated success in designing and executing customer lifecycle programs that drive measurable business outcomes, including retention and LTV.

Bachelor’s degree in Business Administration, Insurance, Marketing, or related field

Proven experience in building and scaling customer engagement initiatives across multiple touchpoints, including email, app, and referral programs.

A deep understanding of customer data, segmentation, and analytics, with the ability to derive insights and turn them into actionable strategies.

Experience managing and developing high-performing teams, with a demonstrated ability to inspire and lead in a fast-paced environment.

A keen understanding of martech tools and platforms, with a track record of optimizing workflows and recommending improvements.

Proven success in managing and being accountable for core business metrics, with a strong focus on ROI.

Expertise in managing multiple stakeholders, including cross-functional collaboration and upward communication with executives.

Results-driven and metrics-oriented, with a resourceful and creative approach to problem-solving.

Ability to work in an office environment a minimum of 3 days a week.

Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture.

Support Lemonade’s internal audit plan through the execution of related audits from beginning to end

Lead audits, demonstrating a solid working knowledge of audit standards and frameworks (for example, COSO) that impact the organization

Develop audit reports on the effectiveness of the internal control structure for an executive-level audience, ensuring reported findings are appropriately documented and supported by evidence

Develop customized and valuable solutions to issues identified during the course of audits

Assist management in SOX controls testing

Assist in the preparation of internal audit materials for the Audit Committee

Assist with responses to regulatory inquiries as they relate to internal audit matters

5+ years of experience in an internal audit, public accounting, or consulting role

Bachelors degree with relevant certifications (CPA, CIA, CFE)

Familiarity with relevant frameworks (e.g., COSO, ISO)

Technical acumen and/or experience in insurance or other key business operations

Strong track record of delivering on audits and/or process improvement projects

Highly analytical, with a passion for redefining the way internal audits are executed

Experience with a fintech company or financial services company (preferably with an understanding/exposure to insurtech)

Ability to work in an office environment a minimum of 3 days a week

Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture

Manage and nurture relationships with our existing marketing partners, working closely with them to develop joint marketing campaigns, co-branded activities, and other growth initiatives.

Own business development activities in the content publisher channel, building a pipeline of potential new partners, leading negotiations and agreement contracting.

Collaborate with cross-functional teams to achieve business objectives, including Product, Analytics and Engineering

Manage budgets allocated to your partnership portfolio, and track and monitor performance metrics and KPIs

Stay up-to-date with industry trends, market dynamics, and competitor activities in the content media space

5+ years of experience in business development, partnership management, or related role, ideally at a high growth B2B or B2C company

Bachelor's degree

Proven track record of driving growth within digital media channels, with expertise in leveraging SEO/SEM to enhance partnership strategies

Strong analytical and problem solving abilities to drive actionable insights from data

Strong relationship-building and interpersonal skills; you can communicate effectively and can negotiate mutually beneficial agreements with partners

Collaborative and team-oriented mindset, with the ability to work effectively with cross-functional teams and stakeholders

At Lemonade we welcome candidates who are enthusiastic about learning and adapting to the exciting world of AI, as a commitment to ongoing growth in this field is a fundamental part of our culture

Ability to work in our NYC office 3 days a week.

Own and update compensation bands utilizing external data sources and market benchmarking to ensure competitiveness and alignment with our compensation philosophy

Lead the compensation budget process, including forecasting, tracking, and analysis of budgets vs. actuals to manage financial performance

Draft and maintain comprehensive presentations and guides to educate and foster transparency

Oversee equity forecasting models, ensuring strategic allocation and alignment with company objectives

Own the underlying job data architecture and business processes related to compensation and equity changes within Workday. Collaborate closely with the Workday system admin to enhance user experience.

Implement systems and processes to guarantee the accuracy and reliability of compensation data, identifying areas for improved integrity and refined analytics

Spearhead initiatives to automate and streamline compensation processes, enhancing efficiency across the board

Serve as a trusted resource to all stakeholders, supporting and guiding them in compensation decisions based on our philosophy, facilitating informed decision-making through comprehensive analytics and reports

Minimum of 3+ years in a compensation analyst role or similar, with an emphasis on data management and process optimization within a People or Finance team

Bachelor's Degree in a related field

Advanced proficiency in Excel and data analysis tools

Experience with Workday and other compensation-related software is strongly preferred

Familiarity with standard job architecture, leveling, and third-party compensation data sets

Exceptional attention to detail, with a dedication to data accuracy and integrity

Strong written and verbal communication skills, capable of conveying complex information in clear terms to various stakeholders

Ability to to work 3 days a week in our NYC office

Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture

Own projects start to finish

Develop creative concepts and design solutions that effectively communicate our brand message and resonate with our target audience

Push Lemonade’s design forward by bringing in brilliant creative ideas and exceptional design, and delivering work that sets an extremely high bar

Engage with relevant teams across the company to learn the company's objectives, target audience, and needs, and translate these insights into compelling visual concepts

Ensure that all designs are consistent with Lemonade’s brand guidelines and maintain a superior level of quality

Present creative concepts to various stakeholders, and use feedback to refine and finalize designs

Oversee the production process of all creative assets, working seamlessly with developers, printers, or other third-party vendors to ensure the highest quality output

B.A. in Visual Communication or a related field

3+ years of experience in brand and marketing design (or an equivalent role)

Expertise in Figma, Adobe Creative Suite (Photoshop, Illustrator, InDesign; Premiere and After Effects are a plus), and other design tools

Demonstrable expertise in typography and understanding of brand design principles

Solid understanding of the contemporary digital landscape, internet culture, current design trends, and emerging technologies, with a commitment to continuous learning and improvement

A meticulous eye for detail, ensuring accuracy and quality in all design outputs

Proven track record of creating impactful processes and frameworks for complex projects

Proficient in collaborating with creative counterparts of all disciplines to bring a vision to life

Strong organizational skills with the ability to manage multiple projects simultaneously and meet deadlines

Comfortable presenting and framing creative ideas and directions, with strong written and spoken English skills

Ability to work in an office environment a minimum of 3 days a week

Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture

Serve as a mentor and advocate to a team of US recruiters, supporting them in setting and reaching individual goals in addition to team objectives

Partner with hiring managers as a full-cycle recruiter to identify, select, and hire top talent that aligns with organizational goals and culture

Lead multiple recruiting and global talent acquisition projects, aligning with strategic business objectives

Help to establish, implement, and maintain recruiting metrics to drive organizational decision making across the organization

Utilize data to boost recruitment efforts and support decisions pertaining to process and strategy, influencing the overall talent acquisition process

Empower managers and department leads to stick to hiring timelines, using analytics

Develop insightful talent mapping for key roles

Continuously evaluate the efficacy of our processes and drive operational improvements

Promote employer branding initiatives including job postings on social media, and hosting or participating in career events and meetups

8+ years of experience in full-cycle recruiting, preferably with a global high-tech company

4+ years of experience as a talent acquisition manager, leading teams

Strong familiarity with US hiring practices

Outstanding leadership skills and ability to work as part of a global team (across various time zones)

Bachelor’s degree in Human Resources Management or related field

Experience working in a high-performance environment in a role where multiple projects and competing demands are the norm

Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture

Ability to work in an office environment a minimum of 3 days a week

Manage and nurture relationships with our existing marketing partners, acting as the main point of contact and fostering strong, long-lasting partnerships

Identify opportunities to expand and grow our business with current partners, working closely with them to develop joint marketing campaigns, co-branded initiatives, and other collaborative activities

Recruit and onboard new affiliates to the Lemonade Partner Program; build strong relationships with existing affiliates to support their growth

Conduct regular business reviews with partners, analyzing performance metrics, identifying areas for improvement, and implementing strategies to optimize the effectiveness of our partnerships

Collaborate with cross-functional teams to align partnership activities with overall business goals and objectives

Track and report on partnership performance to senior management, summarizing revenue generated, customer acquisition metrics, and ROI

Manage the budget allocated for partnership activities, ensuring efficient allocation of resources and maximizing ROI

Stay up-to-date with industry trends, market dynamics, and competitor activities in the partnerships space, identifying new potential partners and emerging opportunities

5+ years of experience in partnerships/affiliates management or a related field, preferably in the personal finance sector (Experience from the Car Insurance industry is an advantage)

Proven track record of successfully managing B2B and B2C partnerships that drive business growth and optimize operational efficiency

Proven digital media experience, demonstrating expertise in leveraging digital media platforms to enhance partnership strategies, and drive measurable results

Strong relationship-building and interpersonal skills, with the ability to communicate effectively and negotiate mutually beneficial agreements with partners

Strategic mindset and analytical skills, with the ability to identify partnership opportunities, evaluate their potential, and develop actionable plans

Excellent project management and organizational skills, with the ability to manage multiple partnerships simultaneously and deliver results within budget and timelines

Financial mindset, with experience in managing partnership budgets and analyzing financial metrics to drive decision-making

Collaborative and team-oriented approach, with the ability to work effectively with cross-functional teams and stakeholders

Bachelor’s degree in Business, Marketing, or a related field

Ability to work in an office environment a minimum of 3 days a week

At Lemonade we welcome candidates who are enthusiastic about learning and adapting to the exciting world of AI, as a commitment to ongoing growth in this field is a fundamental part of our culture