דרושים Networking Qa Team Leader ב-צקפוינט ב-India, Bengaluru

We're looking for a highly experienced and motivated Networking QA Engineer with excellent problem-solving and debugging skills. If you're passionate about quality in the world of SASE solutions, then join our team.

• You will be highly involved in SASE’s development process, starting from the requirement gathering, prioritization, and documentation.
• You will test our network-oriented features from its very early stage and will be able to affect its feature quality, ensuring that the code is always shippable.
• You will work with ‘first line’ network devices while constantly maintaining knowledge along with newest technology changes.

• Prepare and execute feature test plan for cross team features
• Simulate and investigate customers’ use cases in complex network environments
• Participate in Pre-Release Regression cycles
  - Reflect status on progress
• Lead your team to higher quality
  - Monitor quality KPI’s and processes of the team and work on mitigations when needed (such as escaping bugs, testing coverage, zero Bug policy etc)
  - Mentor and monitor your team to follow best practices of SDLC with High Quality
  - Investigate Escaping bugs and provide RCA
• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Be able to reflect clear status on process

• Proven hands-on networking and/or network security engineering experience
• Deep understanding of networking protocols (e.g., IPSEC, VPN, VRRP, BGP, OSPF, HTTP, TLS, TCP/IP)
• 3 years’ experience with planning, configuring, building networks from scratch involving elements such as: Firewalls/Routers/VPN Concentrators of top-5 vendors such as: (Palo Alto/Check Point/Cisco/Juniper/Fortinet)
• 3 years' experience with conducting different software QA testing types (functional and non-functional) and QA methodologies
• Excellent problem-solving and communication skills
• Consistently demonstrates a high level of integrity and professionalism
• High attention to detail
• Networking and Security certificates such as CCNA, JNCIA and CCSE - Advantage
• Experience in testing WEB applications - Advantage
• Knowledge in Amazon AWS or Azure - Advantag

Each operation requires in-depth knowledge and skilled integration with other components in the system in order to provide the best results possible.

• Leading a development team in agile environment
• Measure, analyze, and improve existing software to enhance performance and functionality
• Work closely with other groups and stakeholders in Check Point to manage requirements and priorities
• Design and develop infrastructure tools.

• BS/MS in CS/CE or similar field, with a minimum of 12+years of software development experience

• 4+ year’s professional experience in OO (C++ / Java – advantage)
• 3+ years of hiring, leading and mentoring a development team of 3+ engineers
• 2+ years leading a full stack development team in agile methodologies
• experience in the development of large, distributed software systems

• Research, design, and implementation of OS features and infrastructure throughout the development lifecycle
• Develop networking management and monitoring capabilities from the UI level
• Remote API framework development and new functionality
• Enhance the OS backend capabilities
• Work closely with other groups and stakeholders in Check Point
• Measure, analyse, and improve existing code to enhance performance and functionality

• BS/MS in CS/CE or similar field and a proven work experience as a Lead Software Developer
• Deep understanding of Linux anatomy, user-space processes, daemons, boot process, etc.
• Familiar with Web Servers and monitoring systems
• Experience with Network drivers and Linux processes.
• 12+ years of experience in the development of large systems
• Experience with JavaScript and Python – Advantage
• Linux kernel development - an advantage

• Lead, Research, design, and implementation of OS features and infrastructure throughout the development lifecycle
• Develop networking management and monitoring capabilities from the UI level
• Remote API framework development and new functionality
• Enhance the OS backend capabilities
• Work closely with other groups and stakeholders in Check Point
• Measure, analyse, and improve existing code to enhance performance and functionality

• BS/MS in CS/CE or similar field and a proven work experience as a Lead Software Developer
• Deep understanding of Linux anatomy, user-space processes, daemons, boot process, etc.
• Familiar with Web Servers and monitoring systems
• Experience with Network drivers and Linux processes.
• 12+ years of experience in the development of large systems
• Experience with JavaScript and Python – Advantage
• Linux kernel development - an advantage

This role is perfect for a highly experienced lead developer who is familiar with the networking and security world. As an integral part of our R&D, you’ll be working with a motivated agent’s team and the software group that is responsible for multiple desktop and mobile device agents.

• Lead and develop scalable and secure agents on the Mac OS platform
• Research and POC new technologies
• Work with developers from other agent teams and with backend teams
• Review and train junior employees with their designs
• Initiate and innovate to promote business needs

• BS/MS in CS/CE or similar field, with a minimum of 12+years of software development experience
• 5+ years’ experience with C++ development
• 3+ years’ experience with Networking protocols- IP & TCP/UDP stack, routing tables, IPv4/IPv6, DNS configuration and VPN packet encapsulation & routing.
• 5+ years of development experience on Mac OS and Swift
• Experience with architecture and design of distributed services
• 2+ years’ experience with macOS network extensions and proxies
• 3+ years’ experience with multithreading and async tasks
• 3+ years’ experience in sockets programming
• Deep understanding of design patterns

• Team leadership in all aspects:
• Technical Support: Having the team to deliver technical support of the highest standard to our global customers base and strive for service excellence
• Customer Satisfaction: Ensuring that all customer satisfaction KPIs are met at all times through defined practices and policies
• Team’s objectives fulfillment: Leading the team members to meet their performance objectives through continual communication, audit and metric reviews
• Customer-facing: Periodical service audits, crisis management, conference calls, etc.
• Interfacing with different departments in our global organization: Sales, R&D, QA, Customers Success Management, etc.
• Team development: Addressing knowledge gaps, facilitating training routine, mentoring the team members and improving their weak points, career path planning for each employee, etc.
• Team operational routine: Smooth shifts management (calls, chats, support tickets), crisis management, employees time management, etc.
• Team spirit: Maintaining high team spirit and well-being of the team members at all times
• Team collaboration: Productive collaboration with peers to lead service improvements
• Customer’s advocate: Acting as the Voice of the Customer in order to drive product and service improvements

• Proven experience as a Team Leader or Supervisor
• At least 3 years of experience in Technical Support – Must
• Natural “Can Do” approach and high level of assertiveness
• Passion for a constant self-challenge, learning and development
• Proven ability to work in a very demanding and stressed work environment
• Highest level of commitment and loyalty
• Ability to manage multiple tasks and priorities under high pressure
• Excellent customer and service orientation
• Strong verbal and written English and excellent interpersonal skills
• Excellent communication and leadership skills
• General knowledge and understanding of networking and security
• Knowledge of common operating systems
• Knowledge in Check Point products – A strong advantage
• Experience in cyber security – Advantage

• SCCM & Endpoint Management: Oversee the design, implementation, and maintenance of SCCM infrastructure, including application deployment, patch management, and OS imaging.
• Automation & Optimization: Develop and maintain automation scripts and deployment policies to improve efficiency and reduce manual effort.
• Service Delivery & Incident Management: Ensure smooth operation of endpoint management services, addressing incidents, problem management, and escalations efficiently.
• Compliance & Security: Implement security best practices, ensuring compliance with company policies and industry standards.
• Stakeholder Collaboration: Work closely with IT, security, and business teams to align deployment strategies with organizational objectives.
• Reporting & Documentation: Maintain detailed documentation on deployment processes, configurations, and performance metrics.

• Basic knowledge of Linux administration and troubleshooting.
• With minimum 5 years of experience in SCCM & 3 years of experience in leading the team.

• Proven experience in SCCM administration and endpoint management.
• Strong understanding of Windows deployment, software distribution, and patch management .
• Hands-on experience with Intune, PowerShell scripting, and automation tools .
• Experience in leading or mentoring a team.
• Excellent problem-solving, communication, and organizational skills.

Preferred Qualifications:

• Experience with BigFix, Kandji (for Mac management), and other deployment tools .
• Knowledge of Active Directory, Group Policy, and security hardening.
• Experience in managing enterprise-scale deployments in hybrid environments.
• Certifications such as Microsoft Endpoint Manager, ITIL, or related .